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  • Westcon Helps VARs Target SMBs

    Distributor Westcon Group wants to help VARs with every facet of the sales cycle as they seek to do business in the vast small and midsize business market space. To that end, the Tarrytown, N.Y., distributor has launched a program through its Cisco-focused Comstor division that puts in the hands of resellers tools to help…

  • Tech Data, Cisco Partner to Train VARs on SMB Market

    Distributor Tech Data Corp. and Cisco Systems Inc. are joining forces on a program designed to give resellers support on sales and training in how to target the small and midsized business market. Through an SMB program dubbed Comet, Tech Data’s offers resellers free, fast-track training courses on Cisco’s CallManager Express and VPN/Firewall Express systems.…

  • Microsoft’s Piracy Lawsuits Draw Mixed Reactions

    Microsoft Corp. this week announced piracy lawsuits against a second set of resellers and systems builders, a move that was applauded by some of the company’s Windows partners but raised a few eyebrows in the Linux and open-source community. “We’re doing this because our honest resellers and systems builders need a level playing field on…

  • Unisys Gets $90M BPO Extension

    Resolution, a United Kingdom-based insurance company, has extended its BPO deal with a subsidiary of Unisys Corp. Unisys Insurance Services Ltd.’s extended contract will incorporate administration and support services for Swiss Life UK, which Resolution Life Group Ltd. acquired late last year. Under the arrangement, Unisys will process and administer Swiss Life’s 750,000 file and…

  • Hi, I’m SP2 and I’m Moving In

    Today, April 12, is the day. Like it or lump it, Microsoft is pushing Service Pack 2 to your XP machines even as you’re reading this. If your customers have Automatic Update turned on, ready or not, here it comes. Now for many of you, this is going to be just another day. You’ll probably…

  • HR-Outsourcing Growth Presents a Challenging Opportunity

    The burgeoning market for business-process outsourcing in human resources applications and functions holds ample opportunity for growth—but also some daunting challenges for vendors seeking to take part. First the good news: A recent Yankee Group report predicted that the global HR BPO market will grow 27 percent in 2005 and continue to grow at a…

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