Careers
Building an MSSP Team
Managed service providers (MSPs) looking to enter the security space face a difficult task: They need to establish a completely new team in addition...
How MSPs and MSSPs Can Attract Talent Despite IT Skills Shortage
It wasn’t long ago that when a job vacancy came up, you placed an ad in a newspaper or industry magazine, received a bunch...
MSP Clients Are Unhappy. Here’s Why and What To Do.
The overwhelming majority of MSP customers are so frustrated with their managed service provider (MSP) that they’re looking to replace them within the next...
Competitors and Collaborators: The Alliance of Channel Women Enters 12th Year
A group formed to boost the presence of women in the channel is entering its 12th year with a new president at the helm.
The...
CompTIA’s Long-Term Solution for the Cybersecurity Skills Gap
Here’s a great example of a trade association planning for the long-term growth of its industry, namely the computer technology industry.
Earlier this year, CompTIA...
Great Resignation Wave Will Hit Channel Hard
With more individuals being asked to return to the office on at least a part-time basis many people are opting to quit. Known as...
The Channel Embraces Diversity, Equity, and Inclusion
The IT industry can, in many ways, be considered a model of diversity and inclusion. When you think about all the inventors, engineers, software...
Women in Tech: What Needs to Be Done?
In the last 30 years, the number of women in technology has actually declined, according to Gavriella Schuster, Corporate Vice President of Commercial Partners...
Channel CTOs Need to Plug the Skills Gap
The single biggest issue impeding growth across the channel is not products or services; it's the absence of people with the skills needed to...
Close the Skills Gap by Resolving the Confidence Gap
If you ask Amy Kardel, it's all about people—people who need people.
Kardel is the chairwoman of the Computer Technology Industry Association (CompTIA) board of...