Drew Robb

Drew Robb has been a full-time professional writer and editor for more than twenty years. He currently works freelance for a number of IT publications, including eSecurity Planet, ServerWatch and CIO Insight. He is also the editor-in-chief of an international engineering magazine.
16 articles written

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How to Boost MSP and MSSP Margins

Margins are usually pretty tight in the managed services space. Not grocery store-bad, but still pretty tight. Michael Hanauer, Vice President of Managed XDR Sales &...

MSSP Case Study: How VARS Focuses on Strengths and Outsources the Rest

It can be tempting for managed service providers (MSPs) and managed security service providers (MSSPs) to take on new service areas. The latest statistics...

Five Reasons Why Your MSP Should NOT Become an MSSP

With cybersecurity services in strong demand because of rampant ransomware, software supply chain and critical infrastructure attacks, many managed service providers (MSPs) have moved...

Financial Services MSP Shows Importance of Partnerships

Managed service providers (MSPs) cover a diverse set of IT services. Backup, disaster recovery, IT management and support, security, CRM, ERP, compute, networking, financial...

Top Network Security Service Providers 2022

Network security service providers protect IT infrastructure from unauthorized internal or external access. The services take over that function from IT teams to enable internal...

Top Managed Firewall Service Providers 2022

Managed firewall service providers handle the implementation and maintenance of firewall infrastructure. Instead of IT teams deploying the firewall internally, it is provided as...

Best ITSM Tools & Software for MSPs 2022

Information technology service management (ITSM) is well established in the enterprise, and there are many ITSM tools and software available for managed service providers...

The Channel Outlook for 2022: Get Ready for Major Change

The good news is the channel is growing and full of opportunities. The challenge is that major changes are coming that will disrupt the...