Tech Analysis

What is Partner Relationship Management (PRM) and Why Is It Important?

Sam Ingalls -
With a growing channel ecosystem, partner relationship management (PRM) is a software solution that gives channel program operators many tools they can use to...

Analytics Emerges as a Means to an AI Solution’s End

Channel Insider Staff -
Most advanced analytics applications today rely on statistical models to project an outcome based on all the data currently available. While not always 100...

A Delighted, Satisfied Customer Is the Channel’s Goal

Channel Insider Staff -
By Larry Walsh  “Delighted” and "technology" aren’t words that naturally go together. Yet the technology market has adopted a goal of ensuring that customers are...

MSPs Can Play a Bigger Role in Disaster Recovery

Gina Roos -
Disaster recovery and MSPs MSPs Can Play a Bigger Role in Disaster Recovery Only 45 percent of IT pros think their company is very prepared to...

HCI Solutions: Interest in All Forms Runs High

Michael Vizard -
Hyperconverged solutions represent one of the hottest technology categories to come down the data center pike in recent memory. However, as is often the...

Navigating the Software Licensing Conundrum

Michael Vizard -
Software licensing Navigating the Software Licensing Conundrum While software is crucial to the survival of most solution providers, there's a great deal of room for improvement...

API Provider Plight: Pitfalls Despite Potential

Michael Vizard -
The role of the API provider in the channel has yet to be defined fully. However, the potential for those able to carve out...

Windows 10 Headwinds to Get Stronger

Michael Vizard -
Windows 10 adoption Windows 10 Headwinds to Get Stronger Time will tell if new features in Microsoft's Windows 10 anniversary release will be compelling enough...

As Big Data Projects Grow, Security Concerns Do Too

Michael Vizard -
Big data risks As Big Data Projects Grow, Security Concerns Do Too As interest in big data projects grows, the need to make sure all that...

10 Reasons to Update Legacy Monitoring Tools

Gina Roos -
10 Reasons to Update Legacy Monitoring Tools 10 Reasons to Update Legacy Monitoring Tools Here's why organizations should examine the state of their legacy monitoring tools...

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