Tech Analysis
What is Partner Relationship Management (PRM) and Why Is It Important?
With a growing channel ecosystem, partner relationship management (PRM) is a software solution that gives channel program operators many tools they can use to...
Analytics Emerges as a Means to an AI Solution’s End
Most advanced analytics applications today rely on statistical models to project an outcome based on all the data currently available. While not always 100...
A Delighted, Satisfied Customer Is the Channel’s Goal
By Larry Walsh
“Delighted” and "technology" aren’t words that naturally go together. Yet the technology market has adopted a goal of ensuring that customers are...
MSPs Can Play a Bigger Role in Disaster Recovery
Disaster recovery and MSPs
MSPs Can Play a Bigger Role in Disaster Recovery
Only 45 percent of IT pros think their company is very prepared to...
HCI Solutions: Interest in All Forms Runs High
Hyperconverged solutions represent one of the hottest technology categories to come down the data center pike in recent memory. However, as is often the...
Navigating the Software Licensing Conundrum
Software licensing
Navigating the Software Licensing Conundrum
While software is crucial to the survival of most solution providers, there's a great deal of room for improvement...
API Provider Plight: Pitfalls Despite Potential
The role of the API provider in the channel has yet to be defined fully. However, the potential for those able to carve out...
Windows 10 Headwinds to Get Stronger
Windows 10 adoption
Windows 10 Headwinds to Get Stronger
Time will tell if new features in Microsoft's Windows 10 anniversary release will be compelling enough...
As Big Data Projects Grow, Security Concerns Do Too
Big data risks
As Big Data Projects Grow, Security Concerns Do Too
As interest in big data projects grows, the need to make sure all that...
10 Reasons to Update Legacy Monitoring Tools
10 Reasons to Update Legacy Monitoring Tools
10 Reasons to Update Legacy Monitoring Tools
Here's why organizations should examine the state of their legacy monitoring tools...