MSPs Can Play a Bigger Role in Disaster Recovery

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Disaster recovery and MSPs

Only 45 percent of IT pros think their company is very prepared to recover from a disaster, but managed service providers can help them implement DR plans.

68% of C-Level executives surveyed believe their organization is “very prepared” to recover from a disaster, compared with 45% of IT professionals.

46% of the respondents believe they are only “somewhat prepared” to recover their IT and related assets in the event of a disaster or incident.

When DR compliance requirements are combined with DRaaS and an MSP environment, IT confidence in feeling “very prepared” to recover increased by 17.5 and 22 points, respectively.

71% of IT pros were familiar with DRaaS, up 9% from 2014, while only 52% of C-level execs said they had heard of DRaaS.

31% of IT professionals will consider DRaaS as an option in the next two years, while 26% of executives expect their organization to consider DRaaS over the same time period.

While 35% of respondents still use backup tapes and 5% don’t use any DR system, 23% are now using public cloud and 9% are using DRaaS.

For DR implementations, 17% of respondents use an MSP, up from 15% in 2014. 43% use additional services and devices at their primary site, the same as in 2014.

33% of the companies surveyed have experienced at least one inci­dent or outage that required disaster recovery. Of those that did experience a disaster, 44% suffered DR issues more than once.

48% of respondents report that the leading cause of DR incidents is hardware failure and server issues. Other top causes include power outages (28%) and environmental disasters (26%).

32% of respondents said recovery took up staff time that impacted their business; 24% said they had to change their DR plans as a result of the incident, and 12% increased their DR budget.