Managed Services

Planning for the Future: Consider the Possibilities With the cloud replacing many server and storage sales, what can channel partners that are dependent on these hardware sales do to replace them?
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Defining MSPs' Goals, Challenges and Tools Did you know that most IT service professionals who work at managed service providers prefer Star Wars (66 percent) to Star Trek (17 percent)? The majority of MSPs also log into social media networks daily, with Facebook and LinkedIn as the most...
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MSPs Need to Prep Now for an SDN Transition It's time for MSPs to prepare for the rise of software-defined networking and network virtualization because they stand to gain more than they might lose.
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Technology Is Shaping the Channel, CompTIA Reports Digital transformation, cloud computing, mobility and the internet of things (IoT) are some of the drivers behind the 4.1 percent growth rate projected for the global IT industry in 2017, according to CompTIA's "IT Industry Outlook 2017." For the...
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Security Pain Points Open Up Channel Opportunities More than one-third of organizations that experienced a breach in 2016 reported substantial losses in customer retention, opportunity and revenue, according to Cisco's 2017 Annual Cybersecurity Report. The survey of nearly 3,000 security...
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Kaspersky Lab Enhances Its Partner Program Kaspersky Lab's 2017 channel partner program adds new regional support, training and rewards, along with new MSP and technology specializations.
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RiskSense Helps MSSPs Deliver Security as a Service The latest platform release from RiskSense delivers security as a service that aligns a customer's vulnerability management priorities with the biggest threats.
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Print Services Partnership Offers Channel Opportunities The partnership between PrintFleet and Brother International can help channel partners communicate the value of managed print services to their customers.
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MSPs Anticipate Continued Revenue Growth When it comes to being a managed service provider, it would appear the rich are more likely to get richer. A new survey of 900 managed service providers (MSPs) conducted by Kaseya, provider of an IT service delivery management platform, finds the...
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Insight Into the Evolution of Solution Providers Intermedia's Eric Martorano, former Microsoft GM, discusses the future of channel partners and their need to listen to customers, vendors and industry experts.
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Channel Needs to Navigate the AWS Cloud With Care With Amazon Web Services now several times larger than rival cloud service providers combined, the presence of AWS across the channel is ubiquitous. In fact, at the recent AWS re:invent 2016 conference, the company revealed that in the last year, it...
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Avnet Enters Managed Security Service Business Avnet launched a managed security service program for channel partners in North America that helps them grow their security practices without a huge investment.
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MSPs Can Play a Bigger Role in Disaster Recovery There is a big disconnect between C-level executives and IT professionals when it comes to disaster recovery (DR) readiness. Nearly 70 percent of C-level executives believe their organization is very prepared to recover from a disaster, but only 45...
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Data Gravity Starts to Pull the Cloud Channel It's only a matter of time before the weight of all the data that's moving into the cloud finally makes its inexorable presence felt across the channel.
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Firms Struggle With Security, but MSSPs Can Help Most people would agree that no company is immune from cyber-attacks, but the good news is that most organizations have some kind of plan in place to deal with them. However, nearly one-third of their IT teams believe key hardware and software...
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SolarWinds' New MSP Unit Sets Platform Strategy SolarWinds has formed a dedicated managed service provider business unit that combines its N-able MSP platform with the company's recently acquired LogicNow business.
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Oracle Unveils Turnkey Cloud Program for MSPs Oracle's new turnkey cloud platform is designed for managed service providers looking to transform their business models.
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Pulseway Aims to Alter RMM Economics for MSPs A new edition of Pulseway's RMM software is optimized to enable MSPs to support any platform—from a desktop to a smartphone.
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MSPs in the Cloud World: Exploring Opportunities It's more challenging to manage a cloud than an on-premise infrastructure, but delivering the cloud as a managed service will be a huge area for growth.
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MSPs More Confident but Must Always Adapt to Change When it comes to revenue, managed services is still a relatively nascent part of most solution providers' business models, but MSPs are evolving rapidly. A recent survey from CompTIA of 400 MSPs finds that in the next two years, most of them expect...
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Replacing the 'M' in MSP With Other Terms ANALYSIS: Smart service providers are customizing their practices to focus on specialties. All these services are managed, so the 'M' in MSP is redundant.
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