Managed Services

Augmentt Adds SaaS Ops Platform for MSPs

Augmentt has launched a platform that makes it simpler for managed service providers (MSPs) to manage software-as-a-service (SaaS) applications on behalf of multiple customers. The...

Pulseway Adds Speech Interface to RMM Platform

Pulseway has added support for the Apple Siri speech interface to its remote monitoring and management (RMM) platform that is widely employed by managed...

MSPs Can’t Be All Things to All People, So Specialize

Offering too many services can drive potential clients away, so figure out what you're best at and focus there. There was a time when the...

N-able Connects with Microsoft Intune

MSPs face a decision when it comes to management frameworks: Divert engineering resources to build, or partner. N-able, formerly SolarWinds MSP until it was rebranded...

VMware Enlists Partners for Sustainability Initiative

Could demand for carbon-neutral technology be a selling point for MSPs? VMware this week launched a VMware Zero Carbon Committed partner initiative through which it intends to...

NinjaRMM Review: Built for Ease of Use

Keeping your endpoints safe and running with a fast, effective cloud-based RMM solution. In digital business, technology has become much more sophisticated, flexible and widespread....

Survey Shows Security Becoming Major MSP Focus

Over the course of the last two years, the security reputation of managed service providers (MSPs) has taken a hit in the wake of...

Turning Your Best IT Ideas into Products

It's the “other IP.” Not internetworking protocol, rather intellectual property (IP). While it’s always been important to have a deep knowledge of the first,...

What All Your IT Marketing Should Be About

Many think the purpose of marketing is to talk all about your company. Just look at most websites and you'll see every paragraph begins with...

HIPAA IT Compliance Guide

What exactly are the many ongoing effects of the federal Health Insurance Portability and Accountability Act (HIPAA) on health information technology (HIT)? We break...

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