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  • The Channel Embraces Diversity, Equity, and Inclusion

    The IT industry can, in many ways, be considered a model of diversity and inclusion. When you think about all the inventors, engineers, software developers, and visionaries from all over the world who have contributed to the development of the core technologies that enable our industry, it truly is a gorgeous mosaic of people from…

  • Women in Tech: What Needs to Be Done?

    In the last 30 years, the number of women in technology has actually declined, according to Gavriella Schuster, Corporate Vice President of Commercial Partners at Microsoft, in a recent TEDx talk, “Something needs to be done,” she said Directions Training President Jennifer Didier agrees – and she did something about it. “There is an employment,…

  • Channel CTOs Need to Plug the Skills Gap

    The single biggest issue impeding growth across the channel is not products or services; it’s the absence of people with the skills needed to implement them. That’s the assessment of Eduardo Kassner, CTO for the Worldwide Partner Group at Microsoft. To address that issue, his team will focus on proliferating skills across the channel by…

  • Close the Skills Gap by Resolving the Confidence Gap

    If you ask Amy Kardel, it’s all about people—people who need people. Kardel is the chairwoman of the Computer Technology Industry Association (CompTIA) board of directors and president of Clever Ducks, an IT service provider. She sees workforce challenges as the IT industry’s biggest challenges, including both the skills gap for technology service providers and…

  • The Tech Jobs Sector Grows Stronger

    The U.S. information technology (IT) sector added about 8,400 core IT jobs in June, according to CompTIA’s analysis of the Bureau of Labor Statistics’ Employment report. The CompTIA IT Employment Tracker shows that four out of five employment categories in the IT sector experienced job growth. In the first half of 2017, IT sector employment…

  • Defining MSPs’ Goals, Challenges and Tools

    Defining MSPs’ Goals, Challenges and Tools Defining MSPs’ Goals, Challenges and Tools Most MSPs are aligned with the IT industry’s trend toward specialization and are developing expertise in verticals to provide optimized solutions for customers. Demographics The majority of MSPs are between the ages of 35 and 54 (59%), male (86%) and college-educated (82%). Money…