Pedro Pereira

443 articles written

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ChannelEyes: Will It Transform the Channel?

If the 2000 decade was about automation for the IT services channel, the current decade could well be about social media. For many out...

The Customer Loyalty Crisis of 2012

Now that the New Year has started, let’s talk about your customers for a moment. Customer retention is always a challenge, and as such, it...

Valuable Social Media Lessons, Sponsored by Verizon and Netflix

We need big companies to step in it once in a while. How else are we to learn important business lessons? Thankfully, Verizon and Netflix...

Why You Need to Make Mobile Device Management a Priority in 2011

If you look around the web right about now, you’ll notice a beloved yearly ritual – IT predictions for the coming year. The giddy end-of-year predictions...

Survey Shows Managed Service Providers Save Money

Cost savings always comes up as one of the main selling points of cloud computing. It is also one of the most compelling reasons for businesses...

Why MSPs Have Nothing to Fear from Best Buy

Don’t panic, folks. Best Buy’s planned entrance into the managed services market will have as much impact on the IT channel as a gnat flying...

Mastering Mobile Device Management

The inclination among employees to bring personal mobile devices into the workplace is creating serious challenges for companies that have to protect their networks against unauthorized...

Tablet, Shmablet! Why iPad, Tablets Are Just a Fad

Mark me down as a skeptic of all the tablet hoopla. Sure iPads are cool, but most other tablets have failed to rouse any real...