Pedro Pereira
If the 2000 decade was about automation for the IT services channel, the current decade could well be about social media. For many out there,…
Now that the New Year has started, let’s talk about your customers for a moment. Customer retention is always a challenge, and as such, it…
We need big companies to step in it once in a while. How else are we to learn important business lessons? Thankfully, Verizon and Netflix…
If you look around the web right about now, you’ll notice a beloved yearly ritual – IT predictions for the coming year. The giddy end-of-year…
Cost savings always comes up as one of the main selling points of cloud computing. It is also one of the most compelling reasons for…
Don’t panic, folks. Best Buy’s planned entrance into the managed services market will have as much impact on the IT channel as a gnat flying…