Pedro Pereira
Biography
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ChannelEyes: Will It Transform the Channel?
If the 2000 decade was about automation for the IT services channel, the current decade could well be about social media. For many out there,…
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The Customer Loyalty Crisis of 2012
Now that the New Year has started, let’s talk about your customers for a moment. Customer retention is always a challenge, and as such, it…
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Valuable Social Media Lessons, Sponsored by Verizon and Netflix
We need big companies to step in it once in a while. How else are we to learn important business lessons? Thankfully, Verizon and Netflix…
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Why You Need to Make Mobile Device Management a Priority in 2011
If you look around the web right about now, you’ll notice a beloved yearly ritual – IT predictions for the coming year. The giddy end-of-year…
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Survey Shows Managed Service Providers Save Money
Cost savings always comes up as one of the main selling points of cloud computing. It is also one of the most compelling reasons for…
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Why MSPs Have Nothing to Fear from Best Buy
Don’t panic, folks. Best Buy’s planned entrance into the managed services market will have as much impact on the IT channel as a gnat flying…
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