Microsoft Office 365, SharePoint and Lync are the most widely used collaboration applications. Google Drive is the only non-Microsoft app cited that is anywhere near as high.
File sharing, updating files, managing tasks/projects and instant messaging are the most common mobile collaboration activities. But, on average, only a third of employees are aware of these capabilities.
IT reports providing mobile access to collaboration tools at a rate that is significantly higher than business respondents. More than 50% of IT pros said they have access, versus less than 30% of business users.
IT cited customer services, sales and marketing as the primary areas of focus, while business users cite finance, customer service and office applications.
Less than half of business respondents are aware of their companies’ mobile device policies; companies without formal mobile device policies are almost twice as likely to pay for employee devices and service plans.
A full 80% have a virtual private network (VPN). Mobile device management (MDM) and virtual desktop infrastructure (VDI) trail, at 43% and 37%, respectively.
Office applications, marketing automation, CRM, finance/ERP all received at least 80% support for mobile enablement. A full 50% predict 2015 will be the year of mobile enterprise productivity.
89% of business users cite mobile application security as a factor in making mobile decisions. Only 56% of IT pros said the same.
More than 90% of IT respondents said spending on collaborative technologies for 2015 will either match or exceed spending for 2014. Operations and professional services were cited as the primary source of funding.
Microsoft, followed by Google and Apple, are expected to be the clear leaders of mobile enterprise innovation in 2015. Apple iOS and Google Android are the two dominant platforms.