Recent Articles
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Managed Services Pioneer Poised for Growth
The folks who run Invision Inc. have known for years what traditional IT VARs and integrators came to realize over the 12 months or so: For many in the IT channel, the future is in managed services. Invision, of Commack, N.Y., is one of the pioneers of managed services. Having adopted the model early, the…
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ACS Buys LiveBridge, Elvis Outsources
Affiliated Computer Services Inc. on Tuesday unveiled its latest BPO (business process outsourcing) acquisition: LiveBridge Inc. LiveBridge is a customer-care services company that primarily pursues the financial and telecommunications markets. The company operates call centers in the U.S., Canada, Argentina, and India. ACS purchased LiveBridge for $32 million in cash. Terms of the deal also…
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Microsoft’s Channel Focus Appeals to ISVs
I am not a big fan of a company putting all its eggs in one basket. Tying yourself to one supplier or one giant customer for the bulk of your business is a dangerous proposition. The old 80/20 rule where 80 percent of an organization’s business comes from just 20 percent of its customers always…
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Security Startup Apani Partners with HP
Security startup Apani Networks Inc. has enlisted Hewlett-Packard to sell and support its data-transfer security software, which makes it possible for companies to comply with federal regulations on data protection. The agreement between the two companies calls for Palo Alto, Calif.-based Hewlett-Packard Co. to carry Apani’s INS (In-depth Security) system and provide related compliance consulting…
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Microsoft Skips to 3.0 for CRM
Microsoft has decided to skip its long-delayed Microsoft CRM 2.0 release and jump right to Version 3.0, the company announced Tuesday. The much-awaited version is scheduled to be released to manufacturing in the fourth quarter with general availability in the first quarter of next year. Partners will get access to the new version in August,…
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Today’s Hackers Code for Cash, Not Chaos
As volunteer director of the SANS Institute’s Internet Storm Center, Marcus Sachs has an eagle-eyed view of Internet security, tracking cyber-threats in real time and raising awareness when malicious hackers launch attacks. Sachs also directs the Washington operations of the Cyber Security Research and Development Center, which is operated by SRI International’s Computer Science Laboratory…
