EPAM: Channel Profile & Services

EPAM Systems is a global software engineering services company with three decades of consistent growth and a recent placement in our top enterprise IT channel partners.

Specializing in engineering, design, and digital transformation, EPAM’s presence in North America and Europe is sizeable – and there are no signs of the company slowing down. The enterprise services provider offers end-to-end IT services thanks to several strategic acquisitions and a growing workforce that crossed the 50,000 employee mark in 2021. Its growing solution stack includes the latest managed IT infrastructure services for enterprise applications, API integration, cloud modernization, automation, and securing the development pipeline.

This profile offers a look at EPAM services and solutions, target markets, user opinions, industry recognition, and current financial position for potential channel partners to evaluate.

Table Of Contents

1. EPAM Solutions and Specialties
2. Target Markets
3. Industry Recognition and Reviews
4. Partners and Alliances
5. EPAM Competitors
6. EPAM: Company Background

EPAM Solutions and Specialties

Consulting and Design for Infrastructure

Also known as EPAM Continuum, the vendor’s consulting and design solutions offer services for brand strategy, organization enablement, business design, enterprise technology, and more. Consultants focus on transforming organization and infrastructure processes with extensive capabilities.

White Space Business Design: Innovate and build products, services, business models, and ecosystems, and extend portfolio segments.

Brands & Marketing: Strategize branding, design, and marketing, enrich content management, and optimize sales via programmatic and search marketing.

Experience Transformation: Transform user experience (UX) for customers and employees and optimize the design of experiences, products, and physical spaces.

Organization Enablement: Develop innovation capabilities, transformational learning, change management, and integrated people ecosystems.

Platform & Product Strategy: Create sustainable physical and digital product development, management, and API strategy processes.

Enterprise Technology & Operations Transformations: adopt the latest IT capabilities with technology strategy covering cybersecurity, process automation, enterprise applications, managed services, and cloud infrastructure.

Data and AI-Powered Transformation: transform data strategy and utilization with machine learning, consumer and self-service analytics, supply chain management, and data commercialization.

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Engineering the Newest Product Prototypes

Whether you’re developing IoT devices, a VR application, or email security software, EPAM can help clients explore, design, and scale new products and services.

The vendor’s intersection of UX and technical research is its global network of Made Real Labs, providing personnel and clients a space for physical, digital, and experiential prototyping. With a consumer-centric mindset, the enterprise IT partner connects designers, engineers, and innovators to develop a company’s ideal product build.

Transforming Operations

EPAM’s operation services include dedicated delivery and intelligent operations solutions. Delivery solutions hit on enriching the product development pipeline and leveraging operational processes with the help of 100 delivery locations across 30 countries.

Alternatively, intelligent operations solutions include business and knowledge process outsourcing (BPO/KPO) and infrastructure as code services with SaaS and PaaS client solutions.

Optimizing Delivery and Automation 

Rounding out its core competencies, EPAM offers delivery and automation capabilities to optimize client infrastructure, processes, and results. In addition to outsourcing business or knowledge processes, the vendor also provides managed SDLC and managed cybersecurity services. Clients interested in deploying more automation can proactively test products utilizing AI-powered, self-service capabilities via robotic process automation (RPA).

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Additional Brands

EPAM Systems includes its consulting and design services (Continuum) and two other brands offering advanced processing data solutions.

InfoNgen: Founded in 2004 and acquired in 2010, InfoNgen offers clients critical data analysis capabilities for structured and unstructured data sources and enterprise-grade intelligent search.

Telescope AI: An internally developed subsidiary, TelescopeAI provides organizations with an AI-enabled intelligence layer for automating data integration of existing infrastructure.

Target Markets

EPAM clientele includes a range of industries with dedicated professionals for market segments.

• Financial services, insurance, and healthcare
• Automotive, manufacturing, retail, and distribution
• Energy, utilities, and life sciences
• Media, entertainment, and telecommunications
• Travel and hospitality
• Software and high technology

Along with its client solutions, the enterprise IT partner offers industry insights through its white papers, analyst reports, podcasts, and blog.

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Industry Recognition and Reviews

The Forrester Wave

Industry Report	When	What
Continuous Automation and Testing Services	Q3 2021	Strong Performer
Commerce Services	Q1 2021	Strong Performer
Computer Vision Consultancies	Q4 2020	Leader
AI-Based Text Analytics Platforms	Q2 2020	Strong Performer
Midsize Agile Software Development Service Providers	Q2 2019	Leader

Gartner Magic Quadrant and Peer Insights

Industry Report	When	What
Insight Engines	2021	Niche Player
Application Testing Services	2020	Challenger
Insight Engines	2019	Niche Player

EPAM holds over 60 client reviews with an average score of 4.6 out of 5 stars across five solution categories on Gartner Peer Insights.

• Insight Engines
• Application Testing Service Providers
• Data and Analytics Service Providers
• IT Services for Communication Service Providers
• Custom Software Development Services

In customer reviews, clients highlight user experiences with intuitive dashboards and customization, the responsiveness of technical support, and the breadth of quality services.

Partners and Alliances

EPAM Systems partners with over 50 notable digital and technology vendors.

Digital Partners	Acquia, Adobe, BigCommerce, Contentful, Contentstack, Episerver, Fidor, Google Apigee, SAP, Salesforce, Sitecore, Stibo Systems
Technology Partners	AWS, Appian, Automation Anywhere, Blue Prism, Google Cloud, IBM, Informatica, MetricStream, Microsoft, MongoDB, Mulesoft, Oracle, Pega, ServiceNow, Snowflake, TIBCO, UIPath

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EPAM Competitors

• Accenture
• Atos
• Capgemini
• Cognizant
• DXC Technology
• IBM
• Infosys
• NTT Data
• Tata Consultancy Services
• Wipro

EPAM: Company Background

Former grade school classmates Arkadiy Dobkin and Leo Lozner launched EPAM Systems in 1993 between their living spaces in New Jersey and Belarus. 

Three decades later, EPAM is an end-to-end IT services leader with almost 53,000 employees across five continents and 40 countries. Headquartered in Newtown, Pennsylvania, the bulk of current operations remains split between North America (60%) and Europe (33%).

Growth, Acquisitions, and Financials

The company’s earliest work involved developing a Salesforce Automation solution, which led the vendor into the product development space and partnering with global leader SAP AG.

By the mid-2000s, EPAM expanded operations from North America to Europe with its first acquisitions – Fathom Technology in 2004 and VDI in 2006. A decade and a half later, the vendor’s acquisitions total almost 40 companies, including NetSoft, Jointech, Alliance Global Services, Continuum, PolSource, White-Hat, and Optiva.

In February 2012, the budding enterprise partner became the first company from Belarus to IPO, taking on the eponymous ticker symbol EPAM on the New York Stock Exchange. Consistent growth through the 2010s earned EPAM over $2.6 billion in annual revenue in 2020. In December 2021, the company first appeared on the S&P 500 and held over $25 billion in market capitalization.

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