Microsoft Copilot and AI agents are opening new opportunities for small and midsize businesses — but adoption also creates new questions around security, data governance, compliance and cost.
Channel Insider Managing Editor Victoria Durgin speaks with Bruno Lecoq, Co-Founder, CEO & CISO at BEMO, a Microsoft-focused cybersecurity and compliance firm, about what SMBs and their technology partners need to consider as AI adoption accelerates.
Lecoq explains why simply blocking unauthorized AI tools may not work, how BEMO governs AI agents alongside human employees, and why businesses need to secure Microsoft 365 data before broadly deploying Copilot.
The conversation also explores a growing challenge for MSPs and their customers: controlling consumption-based AI costs and proving ROI as organizations move from basic Copilot use toward increasingly sophisticated AI agents.
Timestamps:
00:00 — Microsoft Copilot, AI security and SMBs
01:17 — About BEMO and its Microsoft focus
02:03 — Shadow AI and unauthorized AI use
03:22 — How SMBs are adopting Microsoft Copilot
05:40 — Building an AI governance framework
08:12 — Training employees to work with AI
09:41 — When AI agents actually deliver ROI
11:26 — Managing rising AI consumption costs
13:58 — How BEMO tests AI internally first
15:12 — AI compliance and ISO 42001
16:50 — Why SMBs need AI security
18:34 — Securing data before deploying Copilot
20:10 — Making the business case for AI investment
22:41 — The future of AI security and governance
24:17 — Where to learn more about BEMO




