Kezia Grace Jungco

Kezia Jungco is a technology writer and researcher specializing in artificial intelligence, data analytics, CRM software, cloud infrastructure, cybersecurity, and emerging business technologies. With more than five years of experience evaluating software platforms and technology solutions, she helps business leaders understand the tools and trends shaping the future of work. Kezia has extensive hands-on experience testing and analyzing generative AI platforms, chatbots, natural language processing (NLP) tools, CRM systems, and business software. Her work focuses on translating complex technologies into practical insights that help organizations make informed decisions about technology adoption, operational efficiency, and digital transformation. As a staff writer for TechnologyAdvice, Kezia covers AI innovation, business applications of machine learning, data-driven technologies, cloud computing, cybersecurity, and sales technology. Her background in journalism, research, and education enables her to combine rigorous analysis with clear, accessible reporting for both enterprise and consumer audiences. Kezia holds a bachelor's degree in Development Communication with a major in Development Journalism from the University of the Philippines Los Baños. She has also completed professional training in artificial intelligence, data privacy, and information security. Her work has been featured in TechnologyAdvice, TechRepublic, eWeek, Datamation, and Selling Signals, where she helps readers navigate a rapidly evolving technology landscape with practical, research-driven guidance.