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A report from IT research firm AMI-Partners found small businesses  (SBs, or firms with less than 100 employees) in the U.S. are increasingly using Web-conferencing solutions like GoToMeeting, LiveMeeting and WebEx. According to the report, nearly half of U.S. SBs are using Web-conferencing solutions today, with penetration expected to grow to 80 percent in 2011. However, the study warned that this trend also brings challenges to many web-conferencing providers. With increased use of these services, AMI is forecasting significant displacement to free Web-conferencing offers.

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