In Part 2 of this two part interview with EchoStor Technologies and its long time client, the University of Vermont Medical Center, EchoStor CEO Mike Johnson and Enterprise Account Manager Caleb Morgan explain how they build trust with their clients over time – even when there’s no emergency to attend to. CC Larner, Director of Compute, Database, and Desktop Engineering Services at the University of Vermont Medical Center, explains that she feels she can go to her EchoStor team without fear of being charged for every interaction. Johnson, who was promoted to CEO at the end of 2023, used to directly manage the UVM account and still fosters a close relationship with Larner and her team despite his key leadership role. He says this connects with the customer-first mentality all EchoStor employees have. Johnson also explains how the last three years have been a period of extreme growth for EchoStor and how the company plans to continue that momentum.
Forward deployed engineers are reshaping enterprise AI delivery and creating new consulting and managed services opportunities for channel partners.
Globant’s expanded parntership with Anthropic enables it to scale AI services and deepen technical experitse.
Nancy Henriquez discusses MSP leadership, AI adoption, vendor trust, exit planning, and what comes next for channel businesses.
Customers expect more than IT support from MSPs. Learn why AI, security, hybrid infrastructure, and strategic guidance define success in 2026.
Framewerx CEO Dan Reid explains how Neuralwerx uses AI to automate MSP operations, improve security, lower costs, and strengthen AI governance.
OpenAI and Anthropic’s new partner programs signal a major shift toward a channel-led AI market, creating new opportunities for MSPs and solution providers.
-
Channel Business -
Security -
AI -
Infrastructure Related Topics -
- Lists & Awards Top ArticlesLink to AI 50 List AI 50 ListChannel Insider's editorial team spotlights the top AI leaders from MSPs, vendors, and channel businesses delivering measurable outcomes.Link to CML 100 Honorees CML 100 HonoreesCheck out our CML 100 List to discover the top channel marketing individuals who are transforming channel marketing for their organizations.Link to HSP 250 List HSP 250 ListView our HSP250 list to see the top Hybrid Solution Providers that have proactively embraced the future of tech.Link to The 2024 Channel Insider VIP List The 2024 Channel Insider VIP ListChannel Insider sought nominations from IT vendors, solution providers, and partners to highlight impactful collaborations. Check out our top choices here.
- Resources Resource HubsFeatured ResourcesLink to Why Forward Deployed Engineers Matter to the ChannelWhy Forward Deployed Engineers Matter to the Channel
Forward deployed engineers are reshaping enterprise AI delivery and creating new consulting and managed services opportunities for channel partners.
Link to Globant Exec Explains How Anthropic Expands Its AI ServicesGlobant Exec Explains How Anthropic Expands Its AI ServicesGlobant’s expanded parntership with Anthropic enables it to scale AI services and deepen technical experitse.
Link to Nancy Henriquez on MSP Growth, AI, and ExitsNancy Henriquez on MSP Growth, AI, and ExitsNancy Henriquez discusses MSP leadership, AI adoption, vendor trust, exit planning, and what comes next for channel businesses.
Link to What Customers Expect from MSPs in 2026What Customers Expect from MSPs in 2026Customers expect more than IT support from MSPs. Learn why AI, security, hybrid infrastructure, and strategic guidance define success in 2026.
Link to Framewerx CEO on AI’s Next Chapter for MSPsFramewerx CEO on AI’s Next Chapter for MSPsFramewerx CEO Dan Reid explains how Neuralwerx uses AI to automate MSP operations, improve security, lower costs, and strengthen AI governance.
Link to Why OpenAI and Anthropic Are Betting on Channel PartnersWhy OpenAI and Anthropic Are Betting on Channel PartnersOpenAI and Anthropic’s new partner programs signal a major shift toward a channel-led AI market, creating new opportunities for MSPs and solution providers.
- About About
- Events Events