Hey channel insiders, I'm Katie Baboso with partner POV on site here at scale computing platform 2025 in beautiful Las Vegas, Nevada. I'm joined by IT innovators and tech leaders from all over the globe today, including this gentleman right here. We have Keith Adams, vice president of IT at Les Olsson Company. Welcome, Keith. Thank you, Katie. Thank you so much for being here. So Les Olson Company is rather a legend in the managed service provider business practice within Utah.
You're a family-owned company. You've been around for decades. To give you an idea, Keith has been with the company for 32 years. Really impressive track record, but previously you were a VMware partner and you've only been a scale computing partner for the last year. So talk to me about the transition, what that was like, and what your experience has been like overall as a new scale computing partner. Anytime you go in with a new vendor, you're going to have individual issues, learning curve.
You're going to have assimilation between the organizations figuring out who's doing what. In many cases, those are very short-lived and and move on quickly. And I'm happy to say that with scale, that's been the case. Scale has actually made it quite simple for us to do that in providing us leadership on the sales side, leadership on the technical side, uh a high attention to detail on all aspects of those things. And by contrast with our previous uh virtualization provider uh who was highly transactional the information exchange has been more partner oriented obvious uh engagement with true feelings of uh engagement of success for all parties involved not just us but our clients and for scale's reputation as well.
So I can say that uh unequivocally the transition to working with scale has been a pleasant one. Well that's wonderful to hear. Obviously though you do have choices when it comes to a virtualization vendor partner. Why scale computing for less Olson? You make a great point. There are plenty of options available out there and when you look at the field there are several that have been around for many years and have much more name recognition than scale.
But as an organization less Olsson company wanted to make sure that we were doing the right thing not only from a perspective of what's working well for us as an organization but what brought the best benefit and the overall value to our customers. When you look at the scale platform as it sits today, you're provided with an entire suite of the virtualization sphere that is usually peacemeal from other organizations and and that coupled with their phenomenal support and their really wonderful onboarding has made this choice to go with scale much easier because they really provide everything for you. you you don't have to worry about another third party or an integrator or any other intermediaries that could potentially cause delays or disruptions or even you know maybe catastrophic installs.
Scale computing is on its own journey to becoming a softwareonly vendor which means you don't have to change out your hardware. That's the ideal mission. How has that approach helped you and your business at Les Olson? Realistically, that has been one of the primary catalysts with us moving with scale is that not only do they provide an out-of-the-box solution where they can provide the hardware and all of the comprehensive pieces that go along with it, but we also have the option where maybe an organization has recently done a technological refresh.
Maybe they've already invested heavily in new servers. Now they have an option to take advantage of that new hypervisor with the scribe layers and all the things that come with it that really provide that that fantastic engagement with the hardware with the end user experience for the engineers. I mean uh and the safety and security of having systems that are redundant with disaster recovery options without having to reinvest in the entire package all over again.
For a lot of companies, especially in today's uncertain market with product availability and pricing changes and things like that, it's untenable to think about doing those things on a on a more than needed cadence. So, I know it's only been a year so far of partnership between Les Olson and Scale Computing, but is there perhaps a success story with a customer where you can point and say, "This is where we really showed how we go to market together to solve customer problems and innovate." Maybe let me tell you about one that's a little bit more personal with Les Olson Company.
We decided due to all of the factors that everybody's aware of with the Broadcom acquisition uh to move away from VMware and uh it happened to come at the time where we were introduced to scale. So we took it on as a mission for us to not only engage with scale to fix our own internal problem but also to really understand the depth and breadth of what scale can do for an organization. So for me I have a very limited team of internal IT people uh and we set about the process of working with scale to uh modernize our systems and to bring up our standards and that process went incredibly well and I can tell you as the person who is the last line when those questions of what happened to the system come up I have been extremely happy with the way that the system is performing. we were able to see not only uh the ability to have the resiliency that we're looking for and the disaster recovery components that was quite frankly mandated by the rest of the board of directors saying we need to make sure that we're available but I have also experienced the increase in actual utilization productivity inside the system and I've gotten anecdotal information from my end users like wow things are really fast now and things are moving much better than they were before they don't understand that all we did was change out underneath and everything is working
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