Recent Articles
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Skype’s SIP Support Creates New Telephony Opportunities
Free phone service provider Skype is horning further in on the corporate market with new functionality that enables it to work with most existing corporate phone systems. Skype for SIP, which the company has released in beta, works with SIP-based PBX systems to enable companies to receive calls from Skype users directly into their PBX…
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Novell Targets Data Center with SUSE Linux Enterprise 11
Novell is going greener today, announcing the availability of SUSE Linux Enterprise 11, which it says is designed for the next-generation data center, offering better energy efficiency, high availability, and virtualization support. That could be welcome news for IT solution providers and IT organizations looking to demonstrate cost savings to those who control the budgets.…
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Internet Explorer 8 Challenges Hosting, Services Companies
Microsoft’s Internet Explorer 8 didn’t incite the kind of panic that occurred with last year’s daylight-saving time debacle, but manged service providers and hosted application providers say there’s still plenty of work to be done to ensure that customers weather the transition smoothly. “This impacts our entire customer base and all our delivery models, from managed services…
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Salesforce.com Adds Twitter to Cloud-based CRM
Two doctors at the Henry Ford Hospital in Detroit used Twitter during a recent brain surgery to connect with more than 1,900 medical students who were observing the complicated procedure from afar. Salesforce.com is betting that innovative uses of microblogging will lead to better customer service, through its new Salesforce CRM for Twitter. The new…
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Salesforce.com Makes Training More Accessible, Easier
Salesforce.com is launching a new subscription-based training program that the company hopes will boost user productivity and increase adoption rates for both the popular CRM software and the company’s Force.com development platform. The program, called Premier Training, was developed in response to system integrators, ISVs and Salesforce.com customers’ demand for easier access to training and…
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Will Dell Make a Move on Palm?
Astute observation, keen reading of the tealeaves or wishful thinking, analysts and speculators are raising the specter that Dell could buy Palm, the struggling handheld equipment manufacturer, to bolster its product lines and provide a revenue-generating bulkhead against rising competition by Cisco Systems and IBM. Neither Dell nor Palm have said they’re in acquisition or…