Recent Articles
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Outsourcing May Degrade Ingram’s Customer Service
No matter how you paint the canvas, no matter how you pretty up the old Dodge, the distribution business is mainly about moving product from point A to point B in the cheapest, fastest and most accurate fashion. Computer product distributors for the past 10 years have been trying to put a new spin on…
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Oracle Joins Pack in Luring SMB-Focused Resellers
Eager to get its reputedly pricy technology into smaller businesses, Oracle has rolled out a reseller program to help with the midmarket push. The Redwood Shores, Calif., database giant on Wednesday unveiled OPN (Oracle Partner Network) Access, an initiative geared toward resellers wanting to crack the SMB midmarket, and which slashes the price of joining…
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Westcon Helps VARs Target SMBs
Distributor Westcon Group wants to help VARs with every facet of the sales cycle as they seek to do business in the vast small and midsize business market space. To that end, the Tarrytown, N.Y., distributor has launched a program through its Cisco-focused Comstor division that puts in the hands of resellers tools to help…
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Tech Data, Cisco Partner to Train VARs on SMB Market
Distributor Tech Data Corp. and Cisco Systems Inc. are joining forces on a program designed to give resellers support on sales and training in how to target the small and midsized business market. Through an SMB program dubbed Comet, Tech Data’s offers resellers free, fast-track training courses on Cisco’s CallManager Express and VPN/Firewall Express systems.…
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Microsoft’s Piracy Lawsuits Draw Mixed Reactions
Microsoft Corp. this week announced piracy lawsuits against a second set of resellers and systems builders, a move that was applauded by some of the company’s Windows partners but raised a few eyebrows in the Linux and open-source community. “We’re doing this because our honest resellers and systems builders need a level playing field on…
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Unisys Gets $90M BPO Extension
Resolution, a United Kingdom-based insurance company, has extended its BPO deal with a subsidiary of Unisys Corp. Unisys Insurance Services Ltd.’s extended contract will incorporate administration and support services for Swiss Life UK, which Resolution Life Group Ltd. acquired late last year. Under the arrangement, Unisys will process and administer Swiss Life’s 750,000 file and…
