Recent Articles
-
Bandwidth.com Makes VOIP Reliability Pitch
The average person can tolerate e-mail downtime or cell phone dropouts, but if the regular phone doesn’t work, it’s a whole different story. Tempers quickly flare. “People get very angry when their phones are down,” said Allen Rappaport, CEO of Associated Communications Resources, a VOIP (voice over IP) service provider in New York. Rappaport should…
-
RSA New Channel Chief: New Categories to Better Suit Partner Needs
EMC’s security arm, RSA, has appointed a new channel chief, Christopher Clinton, to head its global channel operations. Clinton joins RSA from Citrix, where he helped build the company from a $550 million one-product vendor into a $1 billion purveyor of many different products. eWEEK Channel Insider’s Jessica Davis spoke with Clinton about his experiences…
-
Inatrac: Microsoft CRM Built Just for the Channel
Inacom Information Systems set out to solve its own business problem by driving out the inefficiencies in its service provider practice. It ended up completing what is perhaps the first customized, hosted version of Microsoft CRM. Inatrac, a tracking, reporting and management tool, is designed for use by VARs to drive profitability in their service…
-
AD TESTING ONLY! – Ilir Pruthi
BODY HERE Another paragraph 3rd paragraph for MPU to show up
-
Technology Shifts Make Managed Services an Imperative
Thanks to Vista and the pending release of the Longhorn version of Windows Server, it’s a safe bet that during the second half of this year most companies will debate the merits of moving to a managed services model for running their IT infrastructure. This seminal moment won’t come about because companies don’t have faith…
-
Rewarding the Channel’s Influence
As VARs, integrators and IT service providers move into the role of trusted adviser, it makes sense for vendors to recognize channel partners for more than product fulfillment. Often a channel partner plays a role in the sale but doesn’t actually make the sale. In these cases, the partner fulfills the role of “influencer” by…
