Recent Articles
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Moonwalk Releases Data Management Suite, Sans Middleware
Moonwalk, an Australia-based creator of what it calls “all-inclusive data management and protection software,” made its U.S. debut April 11 with the introduction of its Moonwalk 6.0 software suite. Moonwalk’s software uses no middleware, yet automates and proactively manages the migration, copying and movement of data transparently throughout the enterprise, CEO Peter Harvey told eWEEK.…
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Indicative Takes On Big 4 in IT Service Management
Indicative Software on April 10 continued to nip at the heels of the Big Four enterprise management providers when it launched the latest release of its Indicative performance monitoring and troubleshooting tool for distributed applications and infrastructure. Boasting a 100 percent renewal rate with existing customers and a 75 percent win rate once it reaches…
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ACS Launches Managed Service Platform for Microsoft Exchange
Affiliated Computer Services launched April 6 a managed services platform for Microsoft Exchange 2003 and Exchange 2007. ACS’ SolutionOne is designed for businesses that use MS Exchange as their e-mail service, allowing ACS to manage the deployment and support of the product. The managed services offering also integrates ACS’ data centers and professionals’ expertise on…
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Vendor vs. VAR: Who Owns the Customer
One of the more contentious issues in the channel is over software license renewals because it cuts to the heart of the battle over who owns the customer: the vendor or the solution provider. Many solution providers feel strongly that the license renewal process should belong to them because it’s a tactical opportunity to have…
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BMC Adds Service Request Catalog
BMC Software on April 16 aims to bring a greater level of self-service and automation to the IT help desk when it releases its new service request management offering. The new SRM offering uses BMC’s Remedy Action Request System for its foundation and leverages data from its Atrium Configuration Management Database to reduce the cost…
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IBM Aims System i Servers at Small Companies
CAMBRIDGE, Mass.—IBM is looking to use its System i platform to get a foothold among the smallest of businesses, a market traditionally dominated by x86 servers running Microsoft Windows applications. At an event here April 10, IBM officials, along with a number of customers and partners, unveiled two new entry-level System i servers—both of which…
