U.S. in-house IT infrastructure is expected to drop from 82 percent today to 49 percent in 2020, according to the report.
The number of companies globally that outsource their IT infrastructure will increase globally from 17 percent today to 64 percent in 2020, says the report.
43 percent of those surveyed reported that company culture is a barrier to shifting to outsourced services.
37 percent of respondents said they’re not outsourcing because they haven’t yet written off their IT assets or investments.
34 percent reported that current contractual obligations are keeping them from outsourcing.
30 percent of organizations say they keep things in-sourced to maintain control over their IT operations.
26 percent of respondents said they’re hesitant to outsource after having bad experiences with a previous provider.