Half of IT organizations are looking to acquire new IT skills and bring them in-house, most notably IT professionals with custom application development skills, a new study finds.
43% currently believe that becoming a software-driven enterprise is a critical driver of competitive advantage today, but that is expected to rise to 78% in three years.
47% said that becoming a more software-driven company has had an impact on their market share, while 45% said it has improved their time to decision.
More than one-third of respondents (37%) said that less than 10 percent of revenue is driven by customer interactions via apps or other software interfaces, but just 11% said that will be true in three years.
51% of organizations have increased investments in new forms of software, such as mobile apps and API-enabled software.
Increased business agility (31%) tops the list, followed by better customer service (29%) and better customer experience (28%).
49% are bringing more software development back in-house and 47% have or are planning to use M&A to increase app development capabilities.
A full 69% admitted that, in terms of being able to build software, they are still in the development stage or piloting programs.
Cloud computing tops the list, at 40%, followed by analytics (38%) and Internet of things (37%).
IT security tops the list at 46%, followed by API development and use and collaboration/networking, at 41% each.
48% are incorporating analytics into customer-facing strategies, but respondents also concede that data science skills are hardest to find.
Skills shortage was cited by 37% followed closely by increased regulation and geopolitical issues, each at 36%.
More than half (52%) said they have filled new skill sets within the company, and about half said they are bringing more IT and software development in-house.