Custom Apps Help Firms Respond Better to Change

BPM software

1 - IT Drives Competitive AdvantagesIT Drives Competitive Advantages

95% said investing in technology has delivered a competitive advantage, and 94% also said technology solutions and applications are central to innovation.

2 - IT as a Cost of Doing BusinessIT as a Cost of Doing Business

92% said an IT foundation is viewed as the cost of entry for businesses today. In fact, 94% said limiting investment in technology can set a company back years compared to its industry peers.

3 - Top Business Drivers of IT InvestmentsTop Business Drivers of IT Investments

Six in 10 execs believe competitive advantage (60%) and customer experience (60%) most often influence company investment in technology. Other influencers include cost reduction and time to market, cited at 54% and 29%, respectively.

4 - Areas of IT InvestmentsAreas of IT Investments

Business execs said operations (60%), customer service (55%) and finance (50%) are the areas of their business that drive new tech solutions and apps.

5 - IT Confidence Is HighIT Confidence Is High

Eight in 10 execs rated their company’s performance of technology as strong; 79% said their companies are strong when it comes to tech investment. More than seven in 10 also rate their companies as strong on tech infrastructure stability (78%) and security (73%).

6 - IT Pain PointsIT Pain Points

Nearly half reported ongoing maintenance of software/applications (47%) and too many application and data silos (45%) as problems their companies should address.

7 - Custom Development Projects Rank HighCustom Development Projects Rank High

Business execs reported their company will invest the most in cloud-based app development programs (58%) and custom software solutions (50%) over the next five years.

8 - Custom App Development ConcernsCustom App Development Concerns

94% cited past challenges when their companies were building, implementing and maintaining custom software solutions from legacy technology providers, with integration (54%) and security compliance (51%) among the top challenges.

9 - Drivers of Custom App DevelopmentDrivers of Custom App Development

92% said custom software could help their companies make smarter and faster business decisions. For 87%, custom software is a driving force of innovation.

10 - Packaged Apps Fail to Keep PacePackaged Apps Fail to Keep Pace

73% said pre-packaged BPM software cannot keep up with the fast pace of operational change. What’s more, 68% said corporate America is wasting billions each year on pre-packaged BPM software, but 37% said they will continue investing in packaged apps.

Michael Vizard
Michael Vizard
Michael Vizard is a seasoned IT journalist, with nearly 30 years of experience writing and editing about enterprise IT issues. He is a contributor to publications including Programmableweb, IT Business Edge, CIOinsight, Channel Insider and UBM Tech. He formerly was editorial director for Ziff-Davis Enterprise, where he launched the company’s custom content division, and has also served as editor in chief for CRN and InfoWorld. He also has held editorial positions at PC Week, Computerworld and Digital Review.


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