News and Trends

Recent Articles

  • 21 Must-Read Books for Business Success

    by Kathleen A. Martin

  • Vembu to Partner with Caringo, ParaScale for Cloud Storage

    Online backup software provider Vembu has unveiled a number of new partnerships with leading cloud storage providers, allowing solution providers incredible flexibility to offer online backup solutions to customers regardless of which cloud storage delivery platform they use. Vembu’s StorGrid Service Provider Edition of its StorGrid online backup software is tailored specifically for solution providers…

  • Staying Competitive in a Downturn

    One of the biggest challenges that any solution provider is going to have to deal with in a down economy is the pressure on pricing. It’s hard enough to find a customer who wants to buy any new product, and when they do you can bet that they will push back hard on pricing. We’re…

  • PacketTrap Intros Traffic Analysis Solution for MSPs

    Managed services providers (MSPs) usually thrive in times of economic downturn, as customers look for desktop and server management solutions that can help cut costs, increase efficiency and ease data center management and monitoring burdens. But as these services become more commoditized, there’s less value for customers in these solutions. PacketTrap has introduced a software…

  • Craigslist Relents to Pressure, Ends Erotic Ads

    After weeks of mounting pressure by several state law enforcement agencies, Craigslist was brought to its knees and relented to give up its “Erotic” ads service on its popular online forum for swapping and selling goods and services. Over the next week, Craigslist will replace the erotic ads section with a new, moderated “Adult Services”…

  • Strive for Superior Service

    It’s all about service today: customer service, service contracts, service guarantees. If you believe your business has nowhere else to go to improve service, think again. In a market where your products are a commodity or are not tied to your brand, your service sets you apart. There are three key rules to success when…

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