Recent Articles
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The Benefits of Moving to a Digital Subscription Business Model
The technology market moves in cycles, and one of the most extended cycles has been moving from a subscription model to sales of hardware and software and, most recently, back again. Both models have advantages: the sales model is more tactical, and the subscription model is more strategic. This move back to a subscription model…
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How Can the Channel Use AI and ML?
Ever-evolving technology, environments, and consumer demands owe a lot to innovation in cognitive computing. From artificial intelligence (AI) enabling machines to simulate human behavior to deep learning training itself to process and learn, these developments are capable of producing the next big jump in industry efficiency and opportunity. As IT vendors continue to develop and…
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IT Channel Pins On-Premises Sales Hopes on Second Half
IT vendors and channel partners alike are betting heavily that upgrades to data centers will begin in earnest in the second half of this year as IT personnel return to work in these facilities. While data center upgrades were not completely suspended, most of the IT focus among end customers in the last year has…
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The Remote Desktop Software Market
By Sam Ingalls Enterprise and small-to-medium (SMB) organizations utilize remote desktop software to access and manage business no matter their physical location. Remote desktop software (RDS) enables organizations to offer their services more conveniently and ease general organization-wide communication problems. Uses include direct remote access to a network device, such as a computer, server or…
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Global IT Spending Growing to $4 Trillion in 2021
By Chris Ehrlich STAMFORD, Conn. — Spending on IT across the world is projected to increase 8.4% from $3.7 trillion in 2020 to over $4 trillion in 2021 — with 9% growth in IT services. The forecast was released this month by the market research firm Gartner. New digital initiatives will “more frequently” come from…
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Assurance: All Covered’s IT platform for SMBs
By Chris Ehrlich RAMSEY, N.J. — All Covered is targeting small-to-medium businesses with an “all-in-one” platform for IT management services. The IT services division of Konica Minolta developed its All Covered Assurance (ACA) offering after doing market research on ways to increase SMBs’ uptime. The research showed that SMBs “rarely prioritize” preventative measures to reduce…