Recent Articles
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Top 5 CIO Priorities
By Chris Ehrlich SAN JOSE, Calif. — Thousands of chief information officers (CIOs) and IT decision makers across the world recently shared their priorities in a Cisco survey. The survey is part of the report “Accelerating Digital Agility” by Cisco that was released in March. Over the last year, Cisco said IT leaders have been…
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Comcast and Cisco Meraki Create Enterprise-Grade VPN
If they didn’t have a handle on what a virtual private network (VPN) was prior to 2020, millions of workers around the global were intimately familiar with the technology by year’s end. VPN solutions made it possible for enterprises to pick up the ball and keep running, despite global shutdowns in the wake of the…
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Survey Shows Security Becoming Major MSP Focus
Over the course of the last two years, the security reputation of managed service providers (MSPs) has taken a hit in the wake of several high-profile breaches. Cybercriminals have determined the most efficient way to compromise multiple IT environments at once is to target the MSP that serves multiple customers. Those attacks, known as buffalo…
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Customer Demand for Innovation Is Driving Channel
A survey of 1,150 IT channel partners in 12 countries conducted by Accenture finds the channel is increasingly being driven by increased customer demand for innovative solutions as customers invent more heavily in digital business transformation initiatives. In fact, the IT channel overall has reached an inflection point where many of the assumptions made about…
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Post-COVID-19 Era Creates Work-From-Everywhere Opportunities for IT Channel
When the COVID-19 pandemic hit last year, many employees grabbed their laptops and headed for what they initially thought might be a few weeks of working from home. After it became apparent that many of them would be working from home for months, there was a rush to buy webcams and microphones to improve video…
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Why Channel Partners Need Automation from IT Vendors
A survey of 211 channel chiefs suggests that the negative impact fragmented channel processes are having on partners is more widely known than many IT vendors care to admit. Conducted by Forrester Consulting on behalf of Model N, a provider of a channel automation platform, the survey identifies the top two obstacles channel executives are…