Recent Articles
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Forrester: US IT Spending To Hit $568B in 2010
After a brutal 2008-09, things are finally looking up for the U.S. IT market, according to Forrester Research, which predicts sales will climb 6.6 percent to $568 billion in 2010. Globally, the company expects IT sales to jump 8.1 percent to more than $1.6 trillion. The recovery will be lead by software and computer hardware,…
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Three GIAC Security Certifications Gain More Clout
Security service providers and other channel partners who have invested in Global Information Assurance Certification (GIAC) training for their employees or who have hired employees who already have GIAC certifications will have a little more to advertise in 2010 with the announcement last week that three of the major GIAC tracks were accredited under the…
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IBM Unveils New Midmarket Investments, Solutions for Partners
For years, IBM has been knocked by the channel as arduous to do business with, especially when it comes to developing midmarket solutions and backing them with the right support for partners to sell effectively into that space. IBM has made improvements though, albeit with many fits and starts along the way. IBM’s Express portfolio…
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VMware to Acquire Zimbra
VMware (NYSE:VMW) has announced it will acquire open-source e-mail and collaboration software company Zimbra from Yahoo (NASDAQ:YHOO), paving the way for a potential rival to Microsoft’s Exchange e-mail and collaboration empire. The deal follows a week of rumors that VMware was targeting the open-source company amid speculation that if the deal went through it could…
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Bucking the Recession with Exceptional Customer Service
You hear the stories all the time. Stories of unsatisfied customers. Stories of unbelievably poor customer service. Case in point: A business needs to upgrade its bandwidth with its ISP but gets routed to a call center in the Philippines (or insert your favorite outsourcing location) and the person on the line can’t tell them…
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Dimension Data Taps Into Electronic Medical Records Opportunity
With healthcare legislation looming on the horizon and the stimulus bill’s healthcare IT directives already passed, 2010 holds promise for VARs large and small looking to enter the healthcare market. Dimension Data is one integrator, obviously in the large category, that is helping healthcare practices and hospitals implement network solutions and support their moves to…