Recent Articles
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CosmoCom Banks on Call Center Switch to VOIP
Like it or not, the days of traditional circuit-switch telephone systems are numbered and voice-over-IP technology is taking over. At least that’s what the CEO of Melville, N.Y.-based CosmoCom Inc. is hoping for. Ari Sonesh, who founded the company at his Long Island home about a decade ago, says a transformation is taking place at…
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CA to Close Unpopular Route to the SMB
Computer Associates International Inc., in early 2006, will eliminate the single biggest complaint of its SMB (small and midsize business) resellers, when it ends the practice of sourcing sales of some of its SMB Security suites through volume resellers. In the first quarter of calendar year 2006 —January to March — the software maker will…
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The Case for Open-Source ERP
Si Chen believes open source has something to offer organizations with specialized business applications needs. To Chen, principal of Open Source Strategies Inc., a Los Angeles-based consulting firm, open source’s flexibility lends itself to ERP (enterprise resource planning) solutions. Open source puts ERP source code in the hands of companies, which can freely modify it…
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Distributors, CDW Adjust Market Strategies
IT distributors and online retailer CDW Corp. this week outlined a range of new moves aimed at customers in key geographic areas and vertical markets. Bell Microproducts Inc. took the opportunity during a supply chain conference in New York to reveal it is acquiring MIE, its $300 million European counterpart; CDW discussed its restructure of…
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HP’s Gilroy Joins ComputerRepair.com
Kevin Gilroy, the former channel chief at Hewlett-Packard Corp. and a popular figure among VARs, turned up this week in the New York offices of ComputerRepair.com, where he will be the company’s “face” for customers and users, ComputerRepair said yesterday. The company, which operates an online marketplace for IT services, expects Gilroy to direct the…
