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  • The Solution Provider’s Balancing Act

    Two thirds of solution providers in a recent survey said they get at least 50 percent of their revenue from their three largest customers. With that in mind, not surprisingly about 90 percent of the survey respondents said they are focusing on new customer acquisition to increase revenues. More than 270 respondents participated in the…

  • Partnering: Some Security Vendors Still Don’t Get It

    It may be an oversimplification, but the channel is really just about three things; products, services and relationships. Successful solution providers have mastered those elements to build revenue and ongoing business. It seems so simple, yet a lot of vendors just don’t grasp the concept. Let’s take look at how most security vendors address their…

  • Tech Data Adds Red Hat Certification Training

    Tech Data announced on Sept. 26 the availability of 25 Red Hat professional training courses leading to Red Hat Certified Technician and Red Hat Certified Engineer certifications. Tech Data is offering the RHCT and RHCE certification classes through TDEducation, the IT products distributor’s technical training and certification services team. TDEducation will provide Red Hat resellers…

  • Partnering in the Age of Managed Services

    As solution providers across the channel spectrum become increasingly comfortable with the managed services model, many of them are discovering that once they begin to offer those services, just about everybody is out to get them. This isn’t the usual amount of paranoia that tends to grip the leaders of any solution provider but rather…

  • Level Platforms Opens Its Approach to Managed Services

    Level Platforms has signed up its first two partners for a new open approach to delivering managed services. The company hopes that creating an open managed services platform will usher in a new era of modular services. To help open its services up, Level Platform has published a Web services interface that allows any service…

  • MSP Programs to Boost Emerging Industry

    The MSPAlliance introduced a pair of initiatives at its fall conference on Sept. 24 and 25, aimed at establishing a basic level and guarantee of professionalism in managed services providers. The young industry has grown to a stage that necessitates that it begin standardizing and setting expectations, organization members and officials told eWEEK. It begins…

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