Recent Articles
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Strong Windows 10 Adoption Bodes Well for Channel
Windows 10 adoption Strong Windows 10 Adoption Bodes Well for Channel Windows 10 adoption is accelerating. The new OS represents an opportunity for upgrading hardware and delivering a broad range of new software and services. Windows 10 Adoption Rate The current Windows 10 penetration rate in the business environment stands at 18% after six months of…
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IT Industry Poised for Modest Growth in 2016
Cloud confidence IT Industry Poised for Modest Growth in 2016 The tech industry will see modest but steady growth this year, according to a combination of survey findings and “year ahead” forecasting from CompTIA. Slight Uptick Overall, global IT industry revenue will increase to $3.8 trillion in 2016 from $3.7 trillion last year. Segment Breakdown…
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Smarter Channel Hones Customer Relationship Skills
“Fix the customer first” is one of the first adages most service and support people learn when they first begin their training. Legendary tales are shared about the service technician whose skills were the poorest on the team, yet customers kept requesting that person because he or she kept them fully informed and was pleasant…
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Gartner Sees IT Spending Edging Up in 2016
IT spending Gartner Sees IT Spending Edging Up in 2016 Accelerating momentum for cloud infrastructure adoption should drive demand for IT services, which will rebound this year, Gartner forecasts. Global Spending Edges Up Worldwide IT spending is projected to edge up 0.6%, to $3.54 trillion (constant U.S. dollars) this year from nearly $3.52 trillion in…
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HPE: Need for Agility to Accelerate NFV Adoption
While much of the initial interest in software-defined networking (SDNs) and network-functions virtualization (NFV) software is driven by a desire to reduce costs, it looks like a crucial need for more agility may be speeding up IT service providers’ adoption of these emerging technologies. Hewlett Packard Enterprise has seen a marked shift in the rate…