Recent Articles
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IT Pros: IT Outsourcing More Costly Than Expected
Managed services and outsourcing partners may have work to do in improving their reputations if a new survey out this week is any indication. According to a survey conducted by Lieberman Software among 500 IT professionals, more than three-quarters of IT professionals who work in organizations that use outsourcing say their providers have "made up"…
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ConnectWise Capital Invests in Quosal
ConnectWise Capital has made its third investment, adding Quosal, developer of an all-in-one software platform for quote and proposal preparation, delivery and management. The investment arm of ConnectWise, created to incubate emerging IT channel technologies and solutions for IT solution providers has made previous investments in remote monitoring management solution LabTech and hardware-as-a-service provider CharTec.…
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Xerox eConcierge Offers Consolidated Purchasing, Reduced Maintenance Benefits
Print services and solutions specialist Xerox announced the release of eConcierge, a cloud-based solution for a reseller’s customers to order their printing supplies. All of their orders are placed through a reseller’s online supplies store built and hosted on behalf of Xerox. The company said the key reseller partner benefits include capturing ongoing supplies revenue,…
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Kaseya Adds Certification Program for Partners
Remote monitoring and management platform provider Kaseya has launched a certification program for managed service providers and enterprise customers, designed to increase skill levels. In return, Kaseya says it will offer certified companies priority support. “Successfully going through the rigors of the certification course work and exam demonstrates a higher level of comprehension to operate…
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Kaseya Adds Networking Muscle with Intellipool Buy
Looking to add more capabilities to its platform, remote monitoring and management platform provider Kaseya plans to acquire network performance monitoring company Intellipool AB "Intellipool immediately brings enterprise-class network performance monitoring capabilities to the Kaseya product line giving customers best of breed enterprise monitoring," Kaseya said in a statement announcing the deal. Kaseya said it…
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Symantec.cloud Enhances Portfolio of SAAS Services
Security, storage and systems management specialist Symantec announced that customers will now benefit from enhancements to the Symantec.cloud portfolio of SAAS services. The company announced a number of service enhancements, which are designed to bring more of Symantec’s technologies to the cloud and offer increased flexibility of choice to SMBs (small and midsize businesses). Service…