Recent Articles
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Top PSA Tools & Software for MSPs
MSP Tools Round Up 8 PSA Solutions and Alternatives Worth A Look Autotask www.autotask.comOne of the big daddies in the world of professional services automation software, Autotask offers MSPs the ability to automate and streamline customer management, service desk operations, tech scheduling and billing. Best known for its comprehensive Autotask Pro option for larger shops,…
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Managed Service Providers Get CompTIA Cert
CompTIA has introduced a new business-level credential for managed service providers to prove their use of IT best practices for service delivery and customer interaction. The CompTIA MSP Partners Trustmark certification is designed to give customers peace of mind that they’re not signing on with fly-by-night IT operators. “The CompTIA MSP Partners Trustmark serves as…
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Security, Monitoring Tools Key for Cloud Migration
Virtual and cloud-based environment migration specialist SANpulse announced the release of a report titled “Migrating to the Private Cloud: Evolution of Infrastructure into a Service Model.” Available for free download via the company’s Website, the report focuses on infrastructure as a service and key pitfalls to keep in mind when identifying the appropriate solutions to…
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Could IT Go 100 Percent MSP
Could IT Go 100 Percent MSP 31 percent of all respondents said they could envision a time when all of their IT would be managed by MSPs. No Title That percentage jumped up to half when asked strictly of IT executives. No Title Among respondents planning MSP outsourcing of IT management functions, service desk/help desk…
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VMware Acquires Cloud-Based IT Management Specialist Shavlik Technologies
Virtualization and cloud infrastructure specialist VMware announced that it has entered into a definitive agreement to acquire Shavlik Technologies, a provider of cloud-based IT management solutions for small and midsize businesses. Shavlik Technologies provides a portfolio of on-premise and SAAS-based management solutions designed to help SMBs manage, monitor and secure their IT environments while addressing…
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Lenovo’s IT Mettle vs. Google Chromebook
Image via Wikipedia Google’s Chromebook notebook play, announced during the company’s Google I/O conference, may be aimed at businesses, governments, and educational institutions, as well as consumers, but will any of these end-users or end-user organizations be interested in buying what Google wants to sell, or lease, as the case may be? Google’s hardware-as-a-service (HaaS)…
