Managed Services

Recent Articles

  • Getting It Right in the Post-Managed Services Era

    The IT channel is about to enter the post-managed services era. Much like modernism led to postmodernism in art and philosophy, the managed services model is evolving into a new IT consumption reality. At the heart of the change is the cloud, and more specifically, how managed services providers (MSPs) choose to proceed into a…

  • Facebook, Twitter Costing Businesses Time, Money: Report

    A calculator that measures the cost to companies of time spent by employees using social media has revealed that the average company with 52 employees pays out $65,000 per year for non-work-related social media activity. WebTitan’s social media cost calculator shows that workers using non-work-related social networking for a mere 20 minutes is the equivalent…

  • Managed Services Offer SMBs Challenges, Opportunities: Survey

    Technology VARs are increasingly focused on selling managed services to help small and midsize businesses monitor, manage and maintain their IT networks and equipment. However, according to a study released by CIT Group, a provider of vendor financing solutions, the benefits of offloading IT services — lower costs, increased available resources and reduced IT headcount…

  • Computer Services Acquires Cloud Specialist HEIT

    Compliance and document delivery solutions specialist Computer Services Inc. (CSI) announced that it had entered into a definitive agreement to acquire HEIT, a provider of cloud-based managed compliance, security and IT services. The acquisition of HEIT, which operates two secured data centers, located in Fort Collins, Colo., and Austin, Texas, would make CSI one of…

  • Connectwise, N-Able Tout Robust MSP Growth

    The managed services market is exploding and one of the first signs to show the good news is a huge uptick in remote monitoring and management (RMM) software and managed service platforms for managed service providers (MSPs). This week both Connectwise and N-able Technologies touted its success with MSPs, throwing open their kimonos on 2011…

  • Telcos Invested $8 Billion in Cloud Computing in First Half of 2011

    Communication service providers committed almost $8 billion to cloud-related pursuits in the first six months of 2011, but recent acquisitions won’t boost cloud revenues overnight and service differentiation remains poor, according to Informa Telecoms & Media’s Telecom Cloud Monitor, an analytical tool evaluating CSP’s cloud strategies. The tool tracks the cloud-related activities of 90 CSP…

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