Recent Articles
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The Channel Gets Serious About Being Taken Seriously
It may be because so many have deep roots in product resale, but the sad fact is that many customers see channel technologists, technicians, consultants, engineers and such as little more than glorified computer hobbyists. Not all customers, certainly, and not all channel partners, but enough that it poses a challenge to any credible firm…
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MITRE Evaluations for MSSPs and MDRs a Giant Step for the Channel
The foundation behind the MITRE ATT&CK cybersecurity framework is turning its considerable expertise to helping managed security services providers (MSSPs) better understand how prepared they are to protect the systems and data of their many end customers. MITRE Engenuity recently announced that a call for participation in its ATT&CK Evaluations for MSSPs and managed detection…
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SASE Managed Service: MSP Guide to Secure Access Service Edge
The network edge is an increasingly popular term to describe the expanding corporate network, which has grown beyond traditional perimeters to include the cloud, mobile and remote users, IoT devices, and the multitude of ways users and devices tap into today’s digital resources. For organizations building edge networks, managed edge security could be a viable,…
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Incident Response Services: A Big Opportunity for MSPs and MSSPs
There have been so many major security incidents in the last year that it’s no wonder the incident response market has taken off. Of the 5,000 data breaches detailed in the Verizon Data Breach Investigations Report (DBIR), phishing was the top avenue of incursion used in breaches (more than 30% of incidents). Next came web…
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MSPs Are Turning Software Into New Services – As We Predicted
Right in the midst of ramping up our Toolsmith series, our friends at AvePoint have rolled out the results of a survey of 1,000 MSPs, which, among other things, confirms our view turning independent software vendor (ISV) products into services is the best growth path for managed service providers. The AvePoint survey found that when…
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Kyndryl Hopes to Reverse Sagging Fortunes in Spinoff
Kyndryl hopes its newfound independence from IBM will lead to a turnaround in its sagging revenue. With the spinoff complete as of Nov. 4, the former IBM services business now has the freedom to form partnerships outside of IBM, with the goal of reversing revenues that fell from $21.8 billion in 2018 to $19.35 billion…
