Recent Articles
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The Fine Line of Managed Services
When it comes to managed services, it’s the worst of times and the best of times. The worst of times has to do with the state of the economy, but the best of times has everything to do with a fundamental shift in how customers want to pay for IT. Up until recent, customers had…
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eGnyte Makes the Global Storage Cloud Local
The buzz words have been flying around for some time – “Cloud Computing,” “Managed Services,” “Hosted Solutions” and many more. While those service monikers may mean something to someone, has anyone ever bothered to ask what they mean for the SMB market? eGnyte asked that very question and came up with an answer in the…
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WeRecoverData.com Does Heavy Lifting for e-Discovery
Recovering crashed hard drives, discovering lost passwords, performing e-discovery chores and other data retrieval tasks have required tools and specialist not often available to the typical solution provider. Customers calling for those services were usually shuffled off to an organization specializing in those tasks, leaving the solution provider out of the loop. WeRecoverData.com is looking…
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Juniper Channel Program Changes Reflect Industry Growth Areas
Juniper Networks is following the money. After three-plus years of good marks with its pure-vanilla J-Partner program, Juniper is adding areas of specialization that reflect where its channel partners are migrating. The networking vendor this week added partner specialization programs aimed at the managed services, consulting and service provider sectors, in response to partners who…
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Study: Economy Fueling MSP Interest Among Vendors
As business spending on equipment and software slows, some of the biggest IT vendors are setting their sights on subscription-based revenue sources to help buoy them through the economic slump. A new study by Amazon Consulting and Channel Insider reveals that managed services, for which clients pay MSPs (managed services providers) utility-like fixed fees, are…
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Managed Service Providers Find Strength in Numbers
When managed services started gaining momentum following the Y2K rush and dot-com bubble burst, solution providers that ventured into this new way of doing business were largely on their own. The pioneers met with different levels of success, and inevitably there were some false starts. Support was scarce and the vendors that had developed the…