Cloud services
The lion’s share of CSPs have virtualized more than 80% of their environments, and almost a third spend more than 10% of their revenue on storage.
75% of CSPs have virtualized more than 80% of their applications.
67% of CSPs have more than 1,000 virtual machines, and 84% have more than 250 VMs.
The scale of VMs is not limited to the largest CSPs; 38% of respondents with revenue below $50 million said their infrastructure needs to support more than 1,000 VMs.
The top services offered by CSPs are infrastructure as a service (84%), private cloud hosting (67%) and traditional managed services (48%).
VMware vSphere (95%) dominates hypervisor environments followed by Microsoft Hyper-V (33%), OpenStack (31%), RHEV (11%) and Citrix XenServer (9%).
29% of CSPs plan to adopt OpenStack in less than one year. But 62% have no timeline for deployment or no current interest.
30% of CSPs spend more than 10% of their revenue on storage. Another 46% spend 5% to 10%, and 23% spend less than 5%. This is in comparison to typically 2% to 3% for enterprises.
The top five criteria that CSPs use to evaluate storage are performance (86%), reliability/availability/serviceability (69%), cost (58%), manageability (41%) and scalability (38%).
The three big pain points in CSP data centers are poor performance, lack of reliability and cost (both CapEx and OpEx).
The top features requested are cloud hosting features, such as multitenancy and data security (61%), followed by automation (46%), quality of service (41%), storage operations at VM-level (41%) and pay-as-you-go option/subscription pricing (39%).