Poor App Performance, Availability Pose IT Challenges

Business users are more demanding than ever when it comes to application performance and availability. Three-fourths of business end users said they don't want to wait more than an hour to contact their IT departments when they... More »

Shadow IT 'Menace' Creates Channel Opportunities

Shadow IT services in the cloud came about largely because organizations failed to provide an efficient way to enable employees to share files. Add in a host of cloud computing services—from PayPal to social media sites, such as... More »

BYOID Is Crucial for Tech Road Maps, and Isn't a Typo

Both line-of-business and IT professionals see benefits in bring-your-own-identity (BYOID) initiatives, in which social networking or digital IDs are used for application log in, according to a joint study conducted by the Ponemon... More »