Recent Articles
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Is Microsoft the Managed Services Market’s Biggest Enemy?
Over the years Microsoft’s commitment to channel partners has been pretty much unassailable, regardless of what you may think of the company’s products or its inclination to throw its weight around. But as the managed services market matures, you have to wonder how long the world’s largest software company plans to sit on the sidelines.…
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Is ‘Patch Tuesday’ Dead?
Microsoft’s first Patch Tuesday of the new year is an unusually singular effort; the company is releasing a single patch to correct a remote code vulnerability in all versions of Windows server. When Microsoft created Patch Tuesday in October 2003, it was a mechanism for bringing regularity and predictability to the patch release process. Prior…
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Bomgar Offers an Appliance for All Remote Support Needs
Pity the poor help desk worker, often tasked to solve near impossible problems with nothing more than a telephone and a sense of humor. Add to that the distributed nature of today’s enterprises, and it is easy to see why good help desk folks are hard to find. Bomgar (formerly NetworkStreaming) is aiming to make…
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Dell Acquires More Microsoft IT Consulting Muscle
Further shoring up its services organization on the heels of a reorganization around customer segments, Dell has announced that it has acquired the Microsoft IT consulting and solutions portions of IT solution provider Allin. The acquisition of those parts of the Pittsburgh-based Microsoft Gold Partner Allin for $12 million in stock brings 100 of the…
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HP Rosy on 2009 Storage Prospects
Hewlett-Packard believes that the outlook for the storage market in 2009 continues to be strong, and the vendor says it will focus on technologies, services and programs to help its solution providers address IT expense, operations, and storage acquisition and management challenges. Kyle Fitze, director of marketing for the storage platforms division of HP StorageWorks,…
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Touching Customer`s Desktops with LogMeIn Rescue
Let’s dispense with the obvious, LogMeIn Rescue is a remote control service. It’s not magic and it’s not for everyone. But, whether you are trying to troubleshoot a PC or train a remote user, it’s pretty hard to beat what LogMeIn Rescue offers the solution provider looking to offer instant support, without having to step…
