Recent Articles
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Competitors, Analysts Scratch Heads at Cisco Unified Computing
Solution providers, analysts and bloggers erupted in a flurry of comment as Cisco Systems announced its unified computing initiative. And while some applauded the company for its chutzpah in entering a market in which it has no presence currently, an even larger group was scratching its collective head and asking, “Why?” “My first reaction was…
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Cisco Begins Unified Computing Push
Cisco’s launch of what it calls a Unified Computing System—putting together networking devices, blade servers, virtualization and other technologies into a system designed to simplify data center implementation, management and administration—effectively takes Cisco beyond its networking roots to compete against server vendors such as IBM and Hewlett-Packard. But the fact that Cisco is muscling in…
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GoToAssist vs. LogMeIn: Battle for Remote Management
The traditional break-fix support model is tried and true – a customer logs a problem and the solution provider sends a technician out into the field to resolve the issue. It works, but it’s also expensive and difficult to scale, which is why many solution providers are adopting managed services or remote management tools to…
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Workflow Apps Help Organize Businesses Better
To listen to John Radi, the next great technology opportunity lies in a rather ambiguous word: workflow. “It’s a rapid development application environment where you can write your processes and integrate into other products,” says Radi, the chief executive of Incendio Technology, a solution provider in Lakewood, Colo., specializing in Symantec’s Altiris Workflow Solution products.…