EPAM: Channel Profile & Services

EPAM Systems logo.

EPAM Systems is a global software engineering services company with three decades of consistent growth and a recent placement in our top enterprise IT channel partners.

Specializing in engineering, design, and digital transformation, EPAM’s presence in North America and Europe is sizeable – and there are no signs of the company slowing down. The enterprise services provider offers end-to-end IT services thanks to several strategic acquisitions and a growing workforce that crossed the 50,000 employee mark in 2021. Its growing solution stack includes the latest managed IT infrastructure services for enterprise applications, API integration, cloud modernization, automation, and securing the development pipeline.

This profile offers a look at EPAM services and solutions, target markets, user opinions, industry recognition, and current financial position for potential channel partners to evaluate.

EPAM Solutions and Specialties

Consulting and Design for Infrastructure

Also known as EPAM Continuum, the vendor’s consulting and design solutions offer services for brand strategy, organization enablement, business design, enterprise technology, and more. Consultants focus on transforming organization and infrastructure processes with extensive capabilities.

White Space Business Design: Innovate and build products, services, business models, and ecosystems, and extend portfolio segments.

Brands & Marketing: Strategize branding, design, and marketing, enrich content management, and optimize sales via programmatic and search marketing.

Experience Transformation: Transform user experience (UX) for customers and employees and optimize the design of experiences, products, and physical spaces.

Organization Enablement: Develop innovation capabilities, transformational learning, change management, and integrated people ecosystems.

Platform & Product Strategy: Create sustainable physical and digital product development, management, and API strategy processes.

Enterprise Technology & Operations Transformations: adopt the latest IT capabilities with technology strategy covering cybersecurity, process automation, enterprise applications, managed services, and cloud infrastructure.

Data and AI-Powered Transformation: transform data strategy and utilization with machine learning, consumer and self-service analytics, supply chain management, and data commercialization.

Read more: A Good Partner Portal is Key to Channel Sales

Engineering the Newest Product Prototypes

Whether you’re developing IoT devices, a VR application, or email security software, EPAM can help clients explore, design, and scale new products and services.

The vendor’s intersection of UX and technical research is its global network of Made Real Labs, providing personnel and clients a space for physical, digital, and experiential prototyping. With a consumer-centric mindset, the enterprise IT partner connects designers, engineers, and innovators to develop a company’s ideal product build.

A look at one of EPAM’s Made Real Labs offering collaborative spaces for product design.
A look at one of EPAM’s Made Real Labs offering collaborative spaces for product design.

Transforming Operations

EPAM’s operation services include dedicated delivery and intelligent operations solutions. Delivery solutions hit on enriching the product development pipeline and leveraging operational processes with the help of 100 delivery locations across 30 countries.

Alternatively, intelligent operations solutions include business and knowledge process outsourcing (BPO/KPO) and infrastructure as code services with SaaS and PaaS client solutions.

Optimizing Delivery and Automation 

Rounding out its core competencies, EPAM offers delivery and automation capabilities to optimize client infrastructure, processes, and results. In addition to outsourcing business or knowledge processes, the vendor also provides managed SDLC and managed cybersecurity services. Clients interested in deploying more automation can proactively test products utilizing AI-powered, self-service capabilities via robotic process automation (RPA).

Also read: Best Partner Relationship Management (PRM) Software 2021

Additional Brands

EPAM Systems includes its consulting and design services (Continuum) and two other brands offering advanced processing data solutions.

InfoNgen: Founded in 2004 and acquired in 2010, InfoNgen offers clients critical data analysis capabilities for structured and unstructured data sources and enterprise-grade intelligent search.

Telescope AI: An internally developed subsidiary, TelescopeAI provides organizations with an AI-enabled intelligence layer for automating data integration of existing infrastructure.

Target Markets

EPAM clientele includes a range of industries with dedicated professionals for market segments.

  • Financial services, insurance, and healthcare
  • Automotive, manufacturing, retail, and distribution
  • Energy, utilities, and life sciences
  • Media, entertainment, and telecommunications
  • Travel and hospitality
  • Software and high technology

Along with its client solutions, the enterprise IT partner offers industry insights through its white papers, analyst reports, podcasts, and blog.

Read more: Top Channel Incentive Management Software of 2022

Industry Recognition and Reviews

The Forrester Wave

Industry ReportWhenWhat
Continuous Automation and Testing ServicesQ3 2021Strong Performer
Commerce ServicesQ1 2021Strong Performer
Computer Vision ConsultanciesQ4 2020Leader
AI-Based Text Analytics PlatformsQ2 2020Strong Performer
Midsize Agile Software Development Service ProvidersQ2 2019Leader

Gartner Magic Quadrant and Peer Insights

Industry ReportWhenWhat
Insight Engines2021Niche Player
Application Testing Services2020Challenger
Insight Engines2019Niche Player

EPAM holds over 60 client reviews with an average score of 4.6 out of 5 stars across five solution categories on Gartner Peer Insights.

  • Insight Engines
  • Application Testing Service Providers
  • Data and Analytics Service Providers
  • IT Services for Communication Service Providers
  • Custom Software Development Services

In customer reviews, clients highlight user experiences with intuitive dashboards and customization, the responsiveness of technical support, and the breadth of quality services.

Partners and Alliances

EPAM Systems partners with over 50 notable digital and technology vendors.

Digital PartnersAcquia, Adobe, BigCommerce, Contentful, Contentstack, Episerver, Fidor, Google Apigee, SAP, Salesforce, Sitecore, Stibo Systems
Technology PartnersAWS, Appian, Automation Anywhere, Blue Prism, Google Cloud, IBM, Informatica, MetricStream, Microsoft, MongoDB, Mulesoft, Oracle, Pega, ServiceNow, Snowflake, TIBCO, UIPath
Also read: Best ITSM Tools & Software for MSPs 2022

EPAM Competitors

A few of the earliest employees at EPAM in Minsk, Belarus, 1997.
A few of the earliest employees at EPAM in Minsk, Belarus, 1997.

EPAM: Company Background

Former grade school classmates Arkadiy Dobkin and Leo Lozner launched EPAM Systems in 1993 between their living spaces in New Jersey and Belarus. 

Three decades later, EPAM is an end-to-end IT services leader with almost 53,000 employees across five continents and 40 countries. Headquartered in Newtown, Pennsylvania, the bulk of current operations remains split between North America (60%) and Europe (33%).

Growth, Acquisitions, and Financials

The company’s earliest work involved developing a Salesforce Automation solution, which led the vendor into the product development space and partnering with global leader SAP AG.

By the mid-2000s, EPAM expanded operations from North America to Europe with its first acquisitions – Fathom Technology in 2004 and VDI in 2006. A decade and a half later, the vendor’s acquisitions total almost 40 companies, including NetSoft, Jointech, Alliance Global Services, Continuum, PolSource, White-Hat, and Optiva.

In February 2012, the budding enterprise partner became the first company from Belarus to IPO, taking on the eponymous ticker symbol EPAM on the New York Stock Exchange. Consistent growth through the 2010s earned EPAM over $2.6 billion in annual revenue in 2020. In December 2021, the company first appeared on the S&P 500 and held over $25 billion in market capitalization.

CEO Arkadiy Dobkin (sitting, center) sits EPAM Systems’ leadership in the company’s Newtown, Pennsylvania HQ in 2019.

From left to right: (sitting) Scott Nissenbaum, BFTP Chief Investment Officer; Arkadiy Dobkin, EPAM CEO & President; Jason Peterson, EPAM CFO & Treasurer; (standing) Larry Solomon, EPAM CPO; Elaina Shekhter, EPAM CMO & Head of Strategy; Jonathon Beschen, BFTP Manager, Technology Commercialization.
CEO Arkadiy Dobkin (center) with EPAM Systems’ leadership in the company’s Newtown, Pennsylvania HQ in 2019.

Read more: The Channel Outlook for 2022: Get Ready for Major Change

Sam Ingalls
Sam Ingalls
Sam Ingalls is an award-winning writer and researcher covering enterprise technology, cybersecurity, data centers, and IT trends, for eSecurity Planet, TechRepublic, ServerWatch, Webopedia, and Channel Insider.

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