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Interactive Intelligence Enhances Global Partner Program

Interactive Intelligence Group, a provider of software and cloud services for customer engagement, unified communications and collaboration, enhanced its Global Partner Program with new systems integrator (SI) and telco/carrier programs, and an updated channel program. The company signed Accenture as its first SI under the new program.

The SI program is designed to expand Interactive Intelligence’s geographic reach and open opportunities for larger deals across vertical markets, while the new telco/carrier program provides telcos/carriers with an option to bundle the company’s PureCloud services with their voice services. The updates to the channel programs provide VARs with simplified partner levels and contracts across all sales models. One key addition is the PureCloud track, which offers improved margins, the opportunity to offer deployment services and premium support, and customization and integration resources.

Interactive Intelligence also offers an Alliance Program for any partner offering solutions that are complementary to its software and cloud services. Partners can list their solutions for purchase on the Interactive Intelligence MarketPlace, a virtual storefront for customers, partners and third-party developers. It also offers a consultant program for independent consultants that may recommend Interactive Intelligence products.

Bit Stew Systems Launches Global Partner Program for Industrial IoT

Bit Stew Systems, a provider of software-defined operations for the industrial Internet, launched a new global partner program that enables the Internet of things (IoT) ecosystem, including software, infrastructure and service companies, to bring Bit Stew’s products and services to new markets.

The new program enables partners to embed and resell Bit Stew’s Mlx Core and Mlx Director Suite platform for industrial data. Benefits include in-depth technical and sales-enablement training, marketing support, financial incentives for referrals and ongoing revenue opportunities from subscription software sales and managed services offerings. The program accommodates partner tracks for software OEMs, resellers, SIs and application developers.

Arrow Electronics Upgrades Dallas Value Recovery Facility

Arrow Electronics has added state-of-the art automated equipment at its Dallas Value Recovery facility to further increase processing efficiency and chain-of-custody security. The upgrades have resulted in a 120 percent increase in the facility’s IT asset processing capacity. Arrow’s Value Recovery business securely refurbishes computers, servers, smartphones, printers and other electronic devices for additional use or repurposes their component parts for other uses. When possible, Arrow recommends extending the life of these devices by selling them, redeploying them within organizations or donating them. Arrow plans to deploy similar automated technology to its other Value Recovery facilities.

PlanetOne Launches Cloud 411 Partner Program

PlanetOne Communications reports that year-over-year growth is set to exceed 30 percent driven partly by its expansion into the managed service provider (MSP) and IT channel and the addition of several new vendors, including Corvisa, IntelePeer, Lightower, NTT America, Nuvestack and Rackspace, and expanded relationships with its more than 250 preferred vendors.

The company also launched its Cloud 411 program, which is available exclusively to channel partners. The program delivers a one-stop shop online education center and resource tool for all things cloud.

New Relic Forges Partnership With Carahsoft Technology

New Relic, a software analytics company, announced a partnership with Carahsoft Technology, a government IT solutions provider, which enables Carahsoft to distribute New Relic’s products to public-sector customers. The partnership includes all products within the New Relic Software Analytics Cloud, which will be made available on Carahsoft’s government contract vehicles.

Netformx Intros ChannelXpert Tool

Netformx, a provider of sales-enablement and profit-acceleration platforms for cloud and telecom solution providers, announced the availability of Netformx ChannelXpert v1.7, which automates the process of managing technology vendor rewards, employee certifications and partner interactions.

ChannelXpert correlates deal and rebate data from Cisco, distributors, partners and internal systems. In a consolidated view, managers can see the status of discount-based incentives, program compliance, employee certifications and deals—as well as recommended proactive steps to increase profitability. All the data is correlated and translated through predictive analytics into business insights and recommendations. Due to the complexity of Cisco’s Partner Program, Netformx focused on simplifying its programs first, and plans do the same for other vendor partner programs.