Deloitte: Channel Profile & Services

Deloitte is an international professional services network and the largest of the Big Four accountancies in net revenue and global workforce.

We at Channel Insider recently named Deloitte a top enterprise IT channel partner and cloud managed service provider (MSP). The company shines in its longstanding tax, audit, and financial advisory services, with a growing solution stack addressing digital transformation. The industry-recognized consultancy continues to add to its capabilities with significant software, product engineering, and IT acquisitions.

This profile looks at Deloitte services and solutions, target markets, user opinion, industry recognition, and more for potential channel partners to evaluate.

Table Of Contents

1. Deloitte Solutions and Specialties
2. Target Markets
3. Innovation and Research
4. Ecosystems & Alliances
5. Deloitte Competitors
6. Industry Recognition and Reviews
7. Deloitte: Company Background

Deloitte Solutions and Specialties

In addition to its Consulting unit, Deloitte’s newest business segments (Analytics and Cloud) are the most pertinent to the IT channel. Deloitte’s familiar service stack for industry veterans covers:

• Tax: global business and employer services, multistate taxes, operations transformation
• Consulting: core business ops, marketing, enterprise technology, human capital
• Audit & Assurance: audit innovation, accounting standards, events, and transactions
• Risk & Financial Advisory: internal controls, strategic risk, regulatory, legal
• Mergers & Acquisitions: end-to-end M&A, post-merger integration, divestiture

Enterprise Consulting

Deloitte’s consulting unit consists of three service areas for clients: 

• Human capital to address business transformation through talent and leadership
• Strategy and operations to solve complex problems with insights and analytics
• Technology to deliver digital transformation and streamline processes

The enterprise vendor offers transformation solutions for business processes, service delivery, financial structuring, and digital infrastructure between the above services. With Deloitte Analytics and Innovation, clients can also take advantage of actionable insights and adjust business segments to meet strategic objectives.

Specific to its Enterprise Technology and Performance consulting unit, Deloitte offers services to optimize performance, unlock financial efficiencies, transform supply chain logistics, and manage enterprise applications.

Cloud Services

The enterprise vendor’s commitment to hybrid infrastructure management couldn’t be more evident than with the growth of the Deloitte Cloud segment. Deloitte’s cloud services cover common cloud solution areas like:

• Application Modernization and Migration
• Cloud Infrastructure and Engineering
• Cyber and Strategic Risk Management
• Enterprise Resource Planning (ERP) and SaaS
• Hybrid Cloud Management

Deloitte currently has partnerships with all top cloud service providers, including AWS, Azure, Google Cloud, IBM, Oracle, and VMware.

Also read: Top Professional Services Automation Tools for MSPs

Target Markets

Deloitte’s experience and expertise means broad appeal across industries. The services provider lists 21 specific industries for prospective clients, including:

• Banking and capital markets, insurance, investment management, and real estate
• Consumer markets, automotive, retail, transportation, and hospitality
• Energy, resources, industrial products, construction, oil, gas, chemicals, and power
• Public sectors, defense, security, justice, healthcare, municipal agencies, education
• Technology, telecommunications, media, and digital equipment

Innovation and Research

For the latest industry trends, the company offers clients a glimpse into their research with Deloitte Insights. This content includes weekly economic updates, a regular magazine, and daily updates with the Deloitte Insights mobile application. Topics covered include:

• Economy & Society: health equity, trust, mobility, and ESG
• Industries: consumer, energy, financial, public services, healthcare, and telecom
• Organization: operations, supply chains, regulation, taxes, manufacturing
• People: leadership, talent, work transformation, and DEI (diversity, equity, and inclusion)
• Strategy: business growth, digital transformation, governance, innovation, marketing
• Technology: data and analytics, emerging technologies, and asset management

Read more: Best Managed Service Provider (MSP) Tools

Ecosystems & Alliances

The company’s partner ecosystem includes alliances with over 60 top IT brands, including:

Featured Partners	Adobe, Apple, AWS, Dell, Google Cloud, IBM, Informatica, Oracle, Salesforce, SAP, ServiceNow, Symantec, and Workday.
Other Notable Partners	Alibaba, Anaplan, AT&T, Automation Anywhere, BeyondTrust, Boomi, CA Technologies, Chronicled, Cisco, Dassault, DocuSign, Dragos, ESRI, ForgeRock, Guidewire, HPE, Hyland, Infor, Intel, Kenna Security, Lumen, Microsoft, NetSuite, NVIDIA, Okta, OpenText, PTC, Qlik, Red Hat, SailPoint, SAS, Shopify, Siemens, Snowflake, Splunk, Teradata, Twilio, Upskill, and VMware.

Deloitte Competitors

• Accenture
• Ernst & Young
• Deloitte
• KPMG
• NTT Data
• Publicis Groupe
• PwC
• Tata Consultancy Services
• Teradata
• Wipro

Also read: Top Vendor Risk Management (VRM) Software & Tools

Industry Recognition and Reviews

The Forrester Wave

Industry Report	When	What
Application Modernization and Migration Services	Q3 2021	Leader
European Cybersecurity Consulting Providers	Q3 2021	Leader
Innovation Consulting Services	Q2 2021	Leader
Commerce Services	Q1 2021	Leader
Digital Business Transformation Services	Q4 2020	Strong Performer

Gartner Magic Quadrant and Peer Insights

Industry Report	When	What
CRM and CX Implementation Services	2021	Leader
SAP S/4HANA Application Services, Worldwide	2021	Leader
Software Asset Management Managed Services	2021	Leader
Global Marketing Agencies	2021	Leader
Public Cloud Infrastructure Professional and Managed Services	2020	Leader

Deloitte holds almost 400 client reviews with an average score of 4.7 / 5 stars across a dozen solution categories on Gartner Peer Insights, including:

• Application Services for SAP and Oracle
• Data and Analytics Service Providers
• Application Testing Services
• Data Center Outsourcing and Hybrid Infrastructure Managed Services
• Security Consulting Services

In customer reviews, clients highlight the skills and experience of personnel, clear communication, long-term strategic focus, and efficiency of service.

Deloitte IDC MarketScape

Industry Report	When	What
Worldwide Artificial Intelligence Business Services	2021	Leader
Worldwide Incident Readiness Services	2021	Leader
Worldwide Microsoft Implementation Services	2021	Major Player
Worldwide Digital Workplace Services	2020	Leader

Deloitte: Company Background

Like the other Big Four, Deloitte’s roots start in London in the mid-19th century. Over 175 years later, Deloitte is the largest accounting firm globally, with more than 330,000 employees and a reported revenue of $50.2 billion in 2021. The enterprise services provider also has over 700 office locations across 150 countries.

Through a series of mergers and acquisition activities in the latter half of the 20th century, the global network of member firms became Deloitte Touche Tohmatsu Limited in 1993. In 2002, a large part of Arthur Andersen’s practices across Europe and the Americas merged with Deloitte.

Read more: Best Partner Relationship Management (PRM) Software