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Recent Articles

  • Managed Service Security Providers (MSSPs): Making the MSP Switch

    You hear it all the time. It’s no longer enough to be merely a managed service provider (MSP). It’s time to graduate to managed security service provider (MSSP). New publications have emerged to promote it. They make it all sound easy. After all, how hard is it to install a firewall, right? See Just How…

  • From VAR to MSP: Managing the Shift from Push to Pull

    Being a “VAR” has been impossible for many, many years. Yet many channel partners still refer to themselves as VARs. The one thing that they should be thinking about is how this impacts the relationship they have with the brands of hardware and software they partner with. You Just Can’t Do That Back in the…

  • IPv6 Transition Creates Big MSP Opportunity

    It’s the project whose time has come – nine years ago. Literally all the IP addresses available in the original internet numbering scheme, IPv4, have been distributed, the last block in 2011. The new numbering has been available for many years, and the intention was to complete the transition from the old to the new…

  • Subscriptions: Software Licensing on Steroids

    Subscriptions, at the heart of all cloud services, are like software licenses used to be, except on steroids. Procuring them, tracking them, staying in compliance, and recycling them from departed employees to new are all major challenges often due simply to a lack of tools. Getting them and keeping them under control are a great…

  • Telecom & IT Convergence: Could It Happen?

    Some consider it a pipedream, others a necessity, while still others think it will occur all by itself. Convergence of the IT channel and the telecom channel has been one of the most discussed challenges of the computing and communications world, for years. These are two remarkably separate channels operating side-by-side and intersecting far less…

  • How to Model Channel Partner Programs for MSPs

    There are only two ways for companies to make more money: One is to create new customers to sell to and then sell to them. To accomplish this you need to find new prospects, pursue them, penetrate those organizations, convince them of your superiority, propose excellent services and products, and close those sales. Many say…

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