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  • Cisco Intros Servers, Switches in Upgrade to UCS and Data Center Strategy

    Cisco has released a host of new rack-mount and blade servers, I/O technology, and multilayer switches in the second generation of its Unified Computing System—an approach to data center architecture the company first introduced last spring to improve efficiency, management and power consumption. Sales of the systems include rewards targeted at partners, including the standard…

  • What’s a Voice of the Customer program?

    What’s a Voice of the Customer program? Setting up a Voice of the Customer program means establishing plans and processes designed to systematically gather, manage and implement customer feedback across an organization, including products, service, and support. In addition Kyle LaMalfa, best practices director and loyalty expert for software firm Allegiance says. "…companies must ensure…

  • Chinese Mobile Malware Signals Danger, Opportunity for Channel

    Chinese authorities reported over the weekend that a new mobile viruses dubbed "MMS Bomber" has plagued millions of Chinese mobile phones. While the malware doesn’t affect the majority of North American phone users, some experts believe this rampant outbreak is another signal that the dangers to mobile devices are a real threat and could provide…

  • Looking for a Hosted Microsoft Exchange Bargain? Use an iPad.

    Everybody talks about the Apple tax – the premium you pay to buy applications for the Mac platform. But now hosted Exchange customers who use Microsoft Windows clients will pay more than those who run Apple clients, including Apple’s new iPad tablet computer. That’s because hosted Microsoft Exchange e-mail provider Apptix is offering Exchange 2007-backed…

  • NetApp Blitz: Vindication Or Pre-Emptive Strike?

    NetApp is celebrating the shipment of more than 150,000 unified storage systems, and some analysts are pushing the company whose stock has risen 5 percent in the last few days. However an alternative view is that this press and blog blitz might have more to do with an anticipated unified storage announcement from the storage…

  • Getting Ready for Apple iPad Teardowns

    (Reuters) – The iPad will not hit stores until Saturday, but the race to unlock its mysteries started several weeks ago in San Luis Obispo, a picturesque college town roughly 200 miles south of Apple’s Silicon Valley headquarters. On March 12, Kyle Wiens and Luke Soules woke up before dawn. Their plan demanded that they…

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