Recent Articles
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Ricoh Aficio GX e5550N Color Printer Touts Green Features
Ricoh Americas, a provider of digital office equipment, introduced the Aficio GX e5550N, the latest installment in its GelSprinter line of color inkjet printers. Designed for business environments, the GX e5550N replaces the previous Aficio GX 5050N to provide an alternative to laser printing where speed and duplexing are required to meet high-volume demands. With…
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GreenBytes` Shea: Life After Dell (And EMC)
Having built a successful channel at EqualLogic, and therefore given at least some of the credit for equipping Dell with its first legitimate channel program when it bought the iSCSI storage vendor, Rich Shea knows a thing or two about the partner ecosystem. Currently GreenBytes’ (www.getgreenbytes.com) vice president of worldwide sales, he says the channel…
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Google Apps Reseller Focused on Cloud
Image via Wikipedia Not only has Google recently celebrated the one-year anniversary of its channel reseller partner program, it has also been celebrating those reseller partners lately with some profile stories of them and now a guest blog at the Google Enterprise Blog. Jim McNelis, co-founder of Dito, a Google Apps reseller and a vendor…
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Quantum Extends Tape Reach
Quantum, which just edged out tape market leader HP with its LTO-5 announcement last month, is back with its latest tape automation product. The Quantum Scalar i6000 Tape Library, which will ship later this quarter, offers a significant increase in capacity, high availability and enhanced security over the previous generation, says Ryan Duffy, product marketing…
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Cisco Intros Servers, Switches in Upgrade to UCS and Data Center Strategy
Cisco has released a host of new rack-mount and blade servers, I/O technology, and multilayer switches in the second generation of its Unified Computing System—an approach to data center architecture the company first introduced last spring to improve efficiency, management and power consumption. Sales of the systems include rewards targeted at partners, including the standard…
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What’s a Voice of the Customer program?
What’s a Voice of the Customer program? Setting up a Voice of the Customer program means establishing plans and processes designed to systematically gather, manage and implement customer feedback across an organization, including products, service, and support. In addition Kyle LaMalfa, best practices director and loyalty expert for software firm Allegiance says. "…companies must ensure…
