Recent Articles
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CA Encourages Selling Training as a Service
“Trained users buy more product.” “About twice as much,” said software maker CA’s Alliance Director of Education James Grigolite. “They have a better experience, greater satisfaction,” Grigolite said. “The product is meeting their business needs, we’re able to now ensure that the purchase is meeting the need they bought it for. Those things only come…
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Doing IT Smarter: MSP Helps VARs Shift to Emerging Model
Managed services provider Do IT Smarter is shifting its business focus from selling to end-user customers to partnering with other providers. Company management concluded two years ago that zeroing in on VARs and integrators would open the door to a large market where Do IT Smarter, of San Diego, could apply a lot of the…
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How to Avoid Managed Services Pitfalls
It seems everyone today wants to be a managed services provider. Everyone wants the recurring, predictable revenue and the numerous other benefits that can accompany the managed services business model. Yet, with all the hype surrounding managed services, the stumbling blocks that have hindered many MSPs in the past remain today. I thought it might…
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ComputerRepair.com Gets New Image—and New Name
ComputerRepair.com—the online marketplace for IT services that has assembled a network of 12,000 service providers, mostly VARs, in the last year—now has a new name: OnForce. The company had been searching for a new identity for several months as its function grew beyond that of a marketplace for break/fix services, said Jeffrey Leventhal, president and…
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Everest Launches New Channel for New Targets
Everest Software Inc. this week re-established its channel program with new resources to support partners focusing on larger SMB customers in the distribution and retail industries. The new channel programs will support a new breed of partner able to deliver and support Everest’s business process management line in businesses with five to 100 seats, a…
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SAP Partner Roster Grows in Vertical Market Push
After launching a channel initiative in 2005 to push its MySAP and Business One software into the small and midsize enterprise market, SAP AG added 590 new partners—an increase of 49 percent—and 100 new solutions in the first three quarters of that year. The ERP (enterprise resource planning) and supply chain giant has made it…
