Recent Articles
-
Changing Channels?
Given the general move toward services of all types and stripes in the channel, you can’t help but wonder if the channel management techniques used by most vendors today are rapidly becoming obsolete. Vendors have always tended to treat resellers as a breed apart from service providers. This typically resulted in a lot of conflict…
-
Tech Support: How to Draw the Line
A poster on Ask Slashdot on May 8 requested advice on how to reduce or turn down requests for technical support requests, especially from users who aren’t necessarily clients. Click here to read more about the conflicts and miscommunications that can arise between users and IT help providers. The resulting responses—421 and counting—responses ranged from…
-
Apple to Replace iBook with Intel-Based MacBook?
Speculation sprang up across Macintosh enthusiast Web sites late during the week of May 1 that Apple Computer would soon introduce a new computer model, possibly dubbed the MacBook. This MacBook would replace the consumer laptop iBook G4 model and be the lower-cost sibling of the recently introduced MacBook Pro, based on processors from Intel,…
-
Researchers Chart Leap in Mac Vulnerabilities
The volume of security vulnerabilities discovered in Apple’s Macintosh platform has increased significantly over the last several years, according to a new report released by McAfee’s Avert Labs. The security software maker contends that the number of flaws found in the Mac operating system has increased by 228 percent since 2003. While the researchers said…
-
PC Parts and Wal-Mart? No Match
When Wal-Mart moves into any new area, it spreads fear into the hearts of retailers, who see any move by the $312 billion store chain as inherently dangerous. But Wal-Mart’s recent effort to move more aggressively into the computer business is unlikely to merit panic. It will still cause a lot of it, but it…
Get the Free Newsletter
Subscribe to Channel Insider to be informed on the changing IT landscape.