Recent Articles
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A Few Tips from Your MSP Friends
At the Breakaway conference hosted by CompTIA in Orlando, Fla., in early August, I had the privilege of being asked to moderate a panel on managed services. The theme of the panel was to come up with a list of items that the panelists wished they knew about creating, managing and delivering managed services before…
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VARs: Users Will Decide Dell’s Future
With Dell ready to recall some 4 million notebook batteries—one of the largest recalls in history of consumer electronics—the question is whether the channel that the vendor has so often disparaged can capitalize on the situation. The answer, according to several solution providers, is that the user will have the final say in the matter.…
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HP to Run Newest AMD Dual Cores in Servers
Hewlett-Packard announced Aug. 15 that its portfolio of servers and server blades now will include a number of models powered by Advanced Micro Devices’ new Opteron dual-core processors. The Opteron-powered HP ProLiant and HP BladeSystem servers are designed to use less electrical power and require less cooling due to their advanced architecture, an HP spokesperson…
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Ingram Launches Services Division
Ingram Micro, the world’s largest IT products distributor, plans to launch a new business unit on Oct. 1 to support VARs delivering professional services to end-user customers. The Ingram Micro Services Division will provide tools to help VARs refine their service practices, such as warranty maintenance contract tracking, and services for resale, such as IT…
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Getting Beyond Managed Services
While a growing number of solution providers grapple with how to meaningfully leverage the managed services model, one company is ready to take the channel beyond the model. The Utility Co., a startup in Ottawa, this week starts to recruit solution providers for a new approach to managed services targeted at SMBs (small and midsize…
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Level Platforms, Intel to Boost Managed Services
Level Platforms has teamed up with chip maker Intel to take managed services to the next level. Level Platforms, of Ottawa, integrated into its managed services platform support for Intel vPro, which uses the Santa Clara, Calif.-based chip maker’s Active Management Technology, or AMT, to identify, repair and protect computing assets. Computers with AMT technology…
