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  • Vendors Team Up for Linux Cause

    A handful of IT vendors are stepping up marketing and support efforts for Linux solution providers with an eye to increasing business opportunities around the open-source operating system. While solution providers already working with Linux report that it is a profitable business, some misconceptions remain about the open-source operating system among users and channel companies.…

  • Dell Customers: Battery Recall No Big Deal?

    Dell this week recalled 4.1 million laptop PC batteries, considered the biggest product-safety recall ever in the computer industry, because they presented a risk of catching on fire. Some Dell customers say the company did a good job of handling the recall, and that they expect to be only minimally inconvenienced. “I was very impressed…

  • As Dell Earnings Dive, Channel Beckons

    Dell reported the week of Aug. 14 that second-quarter earnings were down more than $500 million from a year ago, prompting analysts and resellers to blame part of the slump on Dell’s direct-only model, especially in Asia and consumer markets. The company has held its ground relative to competitors in the North American enterprise and…

  • The State of the 2006 Linux Desktop

    Analysis—Were you to walk around LinuxWorld in San Francisco this week, for almost every person you’d see sitting, you’d see a laptop in front of them. And, if you’re a snoopy person, like me, you’d also see that about half of those laptops were running Linux. That doesn’t sound like that much? Think again. Even…

  • GroundWork Introduces Partner Network

    GroundWork Open Source, an open-source management solutions company based in San Francisco, is taking steps to enter the channel by starting a global partner network for VARs and systems integrators. GroundWork announced the new Partner Network at the LinuxWorld Conference & Expo in San Francisco on Aug. 16. The company has promoted itself as a…

  • Who Screwed Up, Dell or Sony?

    Are we about to witness an IT industry version of the Ford/Firestone debacle of six years ago? Computer maker Dell’s recall of 4.1 million Sony laptop batteries raises the question of which company is at fault for this mess, but a straight answer is bound to be elusive. The lithium-ion batteries were identified as the…

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