Recent Articles
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Azaleos Offers New Partner Program
Azaleos, an e-mail managed services provider, is announcing a new certification program for VARs as the company releases an update of its QuickStart E-Mail Assessments service. The new certification, ACE (Azaleos Certified Experts), trains solutions providers in the updated QuickStart service. Once trained, VARs can offer IT departments an assessment of their current e-mail environments…
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Survey: ‘Working 8 to 6’ the New Way to Make a Living
Nearly one-third of American workers say they are putting in longer hours and suffering more stress while at work, according to the findings of a survey released Aug. 21 by Melville, N.Y.-based Adecco, a workforce solutions company. In their Labor Day Snapshot of the American Worker report, Adecco finds that U.S. employees are no longer…
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Microsoft Dismisses PowerPoint Zero-Day Warning
Microsoft is pouring cold water on a warning from anti-virus vendor Trend Micro that a new PowerPoint zero-day attack is under way. The Trend Micro warning, first issued Aug. 19, said that a specially crafted “.ppt” file was being used to exploit an undocumented PowerPoint vulnerability. The Japanese anti-virus company said it received a sample…
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Widescreen Notebooks to Spread
Notebook PCs are rapidly moving toward a future filled with more pixels and more screen real estate, thanks to the unexpectedly rapid proliferation of widescreen displays. Once fairly rare beasts, widescreen notebooks—notebooks with screens that have an aspect ratio of 16:9 or 16:10, as opposed to the 4:3 of standard screens, and are thus wider…
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No Lazy Summer for Enterprise Tech
As I walked into the lobby of the San Francisco Hilton last Wednesday, it certainly didn’t feel like the dog days of IT’s summer. The hotel was hosting the Shared Insights conference on Customer Self Service technology and practice, where I gave an afternoon session on security issues for customer- and partner-facing sites—which I summarized…
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E-Tailers Listen Better with People, Worse with Servers
Two new reports show that retailers are getting better at answer customers’ e-mail, but this summer’s load handling statistics predict a very crashy Christmas. If these two new surveys are correct, top retailers have figured out how to communicate better with customers, but their servers are getting a lot worse at talking with other servers.…
